Ion Rotaru

Chatfuel AI

<p>Imagine a world where customer service is available 24/7, customers get answers in seconds, and it costs even less than what you are paying now. This is now a reality, thanks to ChatGPT.</p>
<p>This tool is turning many industries on their head, including customer service. And with a record-breaking <a href="https://explodingtopics.com/blog/chatgpt-users">100 million</a>users in just months, it is clear that if not already using it, every business will be using it soon enough.</p>
<p>In this article, we will look at what ChatGPT can do in customer service and how it can help your business be more efficient, more cost-effective, and more competitive.</p>
<h2>ChatGPT for customer service</h2>
<p>The top three channels companies provide customer service are phone, voice assistant, and chat. Of those three channels, phone and chat are the most capital and time-intensive, requiring employees to talk to customers directly.</p>
<p>Even though ChatGPT is a large language model, it can’t talk to customers on the phone (yet.) But the good news is, it can certainly communicate with them over live chat using an almost unlimited knowledge base.</p>
<p>Also, hundreds of new tools, like customer service chatbots, are built on top of ChatGPT every week. These tools are more specialized than ChatGPT since they tend to solve a specific business problem.</p>
<p>Let’s look at some popular use cases for ChatGPT in the customer service industry.</p>
<h2>Use cases for ChatGPT in customer service</h2>
<p>ChatGPT is quickly becoming indispensable for many companies. It is versatile, so it can be applied in many ways. Below are some use cases for customer service teams and business owners.</p>
<h3><strong>Live chat</strong></h3>
<p>This is perhaps the most obvious use of the tool. Customers want lightning-fast responses, and they want them 24/7. With a ChatGPT-powered chatbot, like <a href="https://chatfuel.com/ai">Chatfuel AI</a>, that’s not a problem. You don’t have to worry about time zones or availability. The AI helper is there to become your customer service agent and guide customers through FAQs (frequently asked questions) and common issues, giving more time to your human agents for more complex tasks.</p>
<figure><div><img src="/cms/static/blog/6482c819ed44cc7f1fc19737_Frame_881233312vxcv.png" loading="lazy" alt="" height="464" width="810" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAACCAIAAADwyuo0AAAACXBIWXMAABYlAAAWJQFJUiTwAAAAI0lEQVR4nGO4fv1+WGi5h2fh5AmbGL59/W1ilsnA5iSnGg0Aqq8LJlCVCqgAAAAASUVORK5CYII=" placeholder="blur"></div><figcaption>The Chatfuel AI bot communicates with users.</figcaption></figure>
<h3><strong>Email support</strong></h3>
<p>Browser extensions like HyperType integrate directly with your email platform,. They learn about your company and answer frequently asked questions, and help you write emails with just the click of a button. You can even choose the tone of the email depending on the type of request you are handling, whether that is apologetic, humorous, convincing, etc.</p>
<figure><div><img src="/cms/static/blog/6482c84fcd99deffb8821b4c_Hyper.png" loading="lazy" alt="" height="1252" width="2000" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAADCAIAAAA7ljmRAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAMklEQVR4nAEnANj/AJiXl6ampq+vr+bl5QAzLy9FQ0UQDRBtamoAr6+vt7e30dHR7OzsfLQUq4+pXgsAAAAASUVORK5CYII=" placeholder="blur"></div><figcaption>HyperType writes an email.</figcaption></figure>
<h3><strong>Customer complaints management</strong></h3>
<p>Let’s say that you get a bad review on Google. With ChatGPT, you can quickly come up with an adequate response to hopefully resolve the issue, show the customer that you take complaints seriously, and improve customer satisfaction.</p>
<figure><div><img src="/cms/static/blog/6482c88668bc3654995a550f_GPT email.png" loading="lazy" alt="" height="1607" width="2000" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAADCAIAAAA7ljmRAAAACXBIWXMAAA7DAAAOwwHHb6hkAAAAMElEQVR4nGNwcgzV1rVWVTPlF1JgmDRlxaMn3w8duTZpygqG3MKmoNA0XQMHMws3AA8HDqAh1x4fAAAAAElFTkSuQmCC" placeholder="blur"></div><figcaption>ChatGPT writes an email.</figcaption></figure>
<h3><strong>Multi-lingual customer support</strong></h3>
<p>Not only can you use ChatGPT to communicate in English, but it also supports 105 other languages. This opens up the possibility of providing quality customer service across the globe without needing to hire multi-lingual Customer Support Representatives (CSRs.)</p>
<h3><strong>Sentiment analysis</strong></h3>
<p>ChatGPT can help analyze the tone and sentiment in customer communications. This helps your business understand customer emotions and satisfaction levels, which is critical for maintaining a high level of customer service.</p>
<h2>The future of ChatGPT and customer service</h2>
<p>If the past few months are any indication, the potential of ChatGPT in customer service is limitless. With advancements in AI and machine learning, we can expect even more sophisticated versions of the tool to be released in the future. And let’s not forget all the other companies being built on top of it, which will only get better over time.</p>
<p>One of the things we’re looking forward to is smarter troubleshooting. As ChatGPT gets better, it will not just answer simple queries and FAQs but help customers with more complex tasks, step by step, just like an advanced CSR would.</p>
<p>We can also expect to see enhanced personalization. As ChatGPT learns from each interaction with a customer, it will be able to offer increasingly personalized service. Imagine a world that remembers past customer service interactions and tailors its responses based on a customer’s history and preferences.</p>
<h2>The benefits of ChatGPT in customer service</h2>
<p>Here are some of the benefits that ChatGPT offers to its users:</p>
<ol>
<li><strong>Reduced costs</strong>. Companies can take advantage of significant savings by automating routine customer queries and tasks, reducing the need for a large team of CSRs.</li>
<li><strong>Scalability</strong>. ChatGPT has no issues handling spikes in customer traffic due to the seasonal nature of some businesses, as well as accelerated business growth.</li>
<li><strong>Consistency</strong>. While humans can have an off-day, ChatGPT can maintain a consistently high quality of service, irrespective of the volume of requests coming in or the time of the day. It doesn’t get tired or make mistakes due to fatigue.</li>
<li><strong>Higher customer satisfaction</strong>. <a href="https://www.helpscout.com/75-customer-service-facts-quotes-statistics/#the-roi-of-great-customer-service">71%</a> of consumers believe that their customer experience is better when they receive a quick response to their queries. And considering that ChatGPT responds in seconds, you can be sure your customers are satisfied.</li>
</ol>
<h2>How to Use ChatGPT for customer service</h2>
<p>If you’re ready to take advantage of ChatGPT for customer service, the process is simpler than you think.</p>
<p>First, start with one channel that you can tackle and use ChatGPT to improve it — chat systems, email platforms, social media accounts, etc.</p>
<p>Next, you’ll want to train and test the tool you’re using. Make sure that it’s working as intended so that there are no surprises in the future.</p>
<p>Lastly, launch it for your customers and monitor its performance. Make tweaks as needed. Continuous improvements are key to keeping your customer service at a high level. Once you tackle one channel, move on to others and repeat the process.</p>
<h2>Get started with your ChatGPT-powered chatbot</h2>
<p>One of the best ways to take advantage of ChatGPT is through the chat format. ChatGPT is a chat based on AI, and so it only makes sense that that is what it is best at. The good news is that here at Chatfuel, we have already integrated ChatGPT into our chatbot service.</p>
<p>Chatfuel is the largest no-code chatbot platform in the world, working with brands like Netflix, Nissan, Lego, Adidas, and many others. Our chatbot supports multiple languages, integrates with messengers and social media, and you can launch in just minutes. Just add basic info about your business, and our software will do the rest. You can expect a boost of up to <a href="https://chatfuel.com/ai">33%</a> in conversion rate and <a href="https://chatfuel.com/ai">96%</a> in satisfaction rate.</p>
<p><a href="https://ai.chatfuel.com/?utm_medium=chatfuel_ai&utm_source=blog&utm_campaign=chatgpt-customer-service">Sign up for your free trial</a> today.</p>

Learn what ChatGPT can do in customer service and how it can help your business be more efficient, cost-effective, and competitive.

ChatGPT for customer service: how to improve customer experience

Katie Ranaraja

Platforms

<p>Are you struggling to get your Shopify store off the ground? If so, you’re not alone. Many Shopify store owners are facing the same challenges as you. The good news is that plenty of marketing strategies can help you overcome these challenges and achieve your goals.</p>
<p>In this article, we’ll explore the top 10 Shopify marketing strategies that you need to know in 2023. We’ll cover everything from optimizing your website for SEO to using social media to engage with your audience.</p>
<p>Whether you’re a seasoned Shopify store owner or just getting started, this blog is for you. So, get ready to learn about the best Shopify marketing strategies in 2023.</p>
<h2>Introduction to Shopify marketing strategies</h2>
<p>Shopify is a popular eCommerce platform that enables businesses to create and manage their online stores. Effective marketing is crucial for the success of any eCommerce business, and Shopify provides several tools and features that can help you promote your products and reach potential customers.</p>
<p>In this article, we will be discussing the following 10 Shopify marketing strategies:</p>
<ol>
<li>Advertising on Google and social media.</li>
<li>Exploring customer reviews on product pages.</li>
<li>Abandoned cart recovery campaigns.</li>
<li>Referral programs.</li>
<li>Customer loyalty programs.</li>
<li>Using SEO for Shopify and product promotion in blog articles.</li>
<li>Community marketing.</li>
<li>Brand collaboration and influencer marketing.</li>
<li>Using social media potential.</li>
<li>Automated marketing.</li>
</ol>
<p>Let’s have a closer look at each strategy listed above.</p>
<h2>Top 10 Shopify marketing strategies</h2>
<h3>1. Advertising on Google and social media</h3>
<p>Advertising on Google and social media platforms like Facebook and Instagram can help you reach a wider audience and increase your sales. By creating targeted ads and using advanced targeting options, you can reach potential customers who are more likely to make a purchase.</p>
<h3>2. Exploring customer reviews on product pages</h3>
<p>Customer reviews are a powerful tool that can help you build trust with potential customers and increase your sales. By displaying customer reviews on your product pages, you can provide social proof and encourage other customers to make a purchase.</p>
<h3>3. Abandoned cart recovery campaigns</h3>
<p>Abandoned cart recovery campaigns are a powerful tool that can help you recover lost sales and increase your revenue. By sending automated emails to customers who have abandoned their shopping carts, you can remind them of their abandoned items and encourage them to complete their purchases.</p>
<h3>4. Referral programs</h3>
<p>Referral programs are an effective way to boost your sales and increase your customer base. By offering incentives to customers who refer their friends and family to your store, you can encourage word-of-mouth marketing and build brand awareness.</p>
<h3>5. Customer loyalty programs</h3>
<p>Customer loyalty programs are an effective way to increase customer retention and build brand loyalty. By offering rewards and discounts to loyal customers, you can encourage repeat purchases and build a strong relationship with your customers.</p>
<h3>6. Using SEO for Shopify and product promotion in blog articles</h3>
<p>Search engine optimization (SEO) is a crucial component of any eCommerce marketing strategy. By optimizing your website for search engines like Google, you can increase your visibility and reach potential customers who are searching for products like yours.</p>
<p>Blog articles are a great way to provide value to your customers and promote your products. By creating informative and engaging blog articles that promote your products, you can increase your brand awareness and drive traffic to your website.</p>
<h3>7. Community marketing</h3>
<p>Community marketing is a powerful tool that can help you build relationships with your customers and increase your brand awareness. You can connect with your customers and promote your products by participating in online communities and forums related to your niche.</p>
<h3>8. Brand collaboration and influencer marketing</h3>
<p>Brand collaboration is an effective way to reach a wider audience and increase your brand awareness. You can reach new customers and grow your revenue by partnering with other brands and influencers who share your target audience.</p>
<p>Influencer marketing is a popular marketing strategy too. It can help you reach a wider audience and increase your sales. By partnering with influencers with a large social media following, you can promote your products and reach potential customers who are more likely to make a purchase.</p>
<h3>9. Using social media potential</h3>
<ul>
<li><strong>Engaging social media posts</strong></li>
</ul>
<p>Social media posts are a great way to keep your customers engaged and promote your products. By sharing interesting and relevant content on social media platforms like Facebook, Instagram, and Twitter, you can build a relationship with your customers and increase your brand awareness.</p>
<ul>
<li><strong>Giveaways</strong></li>
</ul>
<p>Social media giveaways are a great way to generate buzz and increase your brand awareness. By offering prizes and incentives to your social media followers, you can encourage them to share your content and promote your products.</p>
<ul>
<li><strong>Selling on social media</strong></li>
</ul>
<p>Selling on social media platforms like Facebook and Instagram is a great way to reach a wider audience and increase your sales. By creating a Facebook Shop or an Instagram Shop, you can showcase your products and encourage your followers to make a purchase.</p>
<h3>10. Automated marketing</h3>
<p>Automated marketing strategies are a great way to save time and increase the effectiveness of your marketing efforts. By using tools like marketing automation and email marketing automation, you can automate repetitive marketing tasks and focus on more important tasks like building relationships with your customers.</p>
<p>By now, you are probably considering choosing the right Shopify marketing strategy for your business. Let’s explore it together.</p>
<h2>Choosing the right Shopify marketing strategy</h2>
<p>Choosing the right Shopify marketing strategy depends on your target audience, business goals, and budget. The last two differ across brands, while there is a formula to learn more about your potential customer and focus on them.</p>
<h3>Detecting a target audience</h3>
<p>As a business owner, it is important to know what your target audience is and what their needs are. This will help you create marketing strategies that are relevant and appealing to them.</p>
<p>Here are some of the key things to know when targeting your audience:</p>
<ul>
<li>customer demographics,</li>
<li>their interests and motivation,</li>
<li>their challenges and frustrations,</li>
<li>the channels they use to communicate.</li>
</ul>
<p>Knowing your target audience is essential to success with marketing, so be sure to spend some time researching who they are and what they want. Once you better understand your audience, you can start creating content that speaks to them and builds a relationship.</p>
<h2>How to take the maximum out of marketing strategy</h2>
<p>When you learn several Shopify marketing strategies that you can use (or already do) to promote your products and increase sales, you can choose the most effective one for your business and achieve your goals.</p>
<p>With Chatfuel, you can automate a significant amount of your routing workflows. Whether you choose to focus on social media, SEO, referral programs, or a combination of these strategies, the key is to be creative and quick enough in your approach. By doing so, you can build a strong brand and loyal customer base that will take your business to new heights.</p>
<p>So, don’t hesitate to <a href="https://dashboard.chatfuel.com/sign-up?&utm_source=blog&utm_campaign=shopify-marketing">claim a free trial</a> today to take your marketing game to the next level.</p>

Need help to get your Shopify store off the ground? If so, check the top 10 Shopify marketing strategies in 2023, from SEO to social media.

10 Shopify marketing strategies you need to know in 2023

<p>Whether you have been in marketing for decades or just started your career recently, we are all in the same boat right now. We are witnessing the industry being transformed right in front of our eyes.</p>
<p>We are talking about ChatGPT, which took the internet by storm at the end of 2022. But, like any tool, we need to learn how to use it. And that is exactly what we will do in this article.</p>
<p>Keep reading to learn about ChatGPT use cases, examples, and tips.</p>
<h2>What is ChatGPT in marketing</h2>
<p>ChatGPT is an AI (artificial intelligence) chatbot developed by OpenAI. Since its release in November of 2022, it has been widely used in all business areas, including marketing.</p>
<p>Due to its ability to understand and generate human-like text, this AI is a powerful tool transforming how businesses interact with customers, conduct market research, and generate content.</p>
<h2>How can ChatGPT be used for business</h2>
<p>There are many ways businesses can use ChatGPT, here are the top six:</p>
<ul>
<li><strong>Customer service.</strong> Combine the power of ChatGPT with a chatbot to reduce wait times and increase customer satisfaction. A ChatGPT-powered chatbot can answer questions, resolve issues, recommend products, and more.</li>
<li><strong>Content generation.</strong> Use ChatGPT to create content such as blog posts, product descriptions, newsletters for email marketing, and social media posts.</li>
<li><strong>Ad copywriting.</strong> Use ChatGPT to quickly generate creative and persuasive ad copy, potentially increasing your ad campaign’s return on investment (ROI). It can help you with Google ads or other ads, depending on your marketing strategy.</li>
<li><strong>Training materials.</strong> Use ChatGPT to create training manuals, guidelines, and procedure documents for new hires or existing staff, reducing the time and effort involved in training.</li>
<li><strong>Content translation.</strong> Use ChatGPT to help translate and localize your content for different markets, increasing its reach and effectiveness.</li>
<li><strong>Brand storytelling.</strong> Develop engaging brand narratives and content that resonates with your target audience, helping to build brand identity and loyalty.</li>
</ul>
<h2>How to use ChatGPT for market research</h2>
<p>ChatGPT is great at summarizing data, so you can use it to mine research data and provide insights. You can use it to generate summary reports, identify trends, and develop predictions.</p>
<p>Additionally, you can use ChatGPT to design surveys. It can come up with the questions, adapt them for different customer groups, and, once the surveys are done, analyze results and summarize findings in a report. It is useful for marketing campaigns, customer feedback collection, and more.</p>
<figure><div><img src="/cms/static/blog/6475b87c63db6e5b5f3618da_GPT marketing.png" loading="lazy" alt="" height="1545" width="2000" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAADCAIAAAA7ljmRAAAACXBIWXMAAA7DAAAOwwHHb6hkAAAAMklEQVR4nAEnANj/AD49UUVHVEJGUwMFFwCLjqG7vtB+gZNQU2UAlZmq3t7xo6a5iYydFLQRfcfJ4+cAAAAASUVORK5CYII=" placeholder="blur"></div><figcaption>ChatGPT creates a customer satisfaction journey.</figcaption></figure>
<h2>Benefits of using ChatGPT for content marketing</h2>
<p>While you may already be familiar with the main benefits, like content creation, personalization, and speed, there are also less obvious benefits that are just as useful:</p>
<ol>
<li><strong>Emotional intelligence.</strong> ChatGPT has been trained on vast amounts of data, and it can generate text that demonstrates both empathy and emotional understanding. That way, your content will resonate with your audience and help you connect with them.</li>
<li><strong>Search Engine Optimization (SEO.)</strong> You can ask ChatGPT to include keyword-rich anchor links to internal pages, mention target keywords throughout the text, and even suggest related long-tail keywords.</li>
<li><strong>Brainstorming.</strong> This is one of our favorites — In just seconds, ChatGPT can come up with a dozen unique ideas or unique perspectives for whatever topic or project you are working on.</li>
<li><strong>Consistency.</strong> You can generate text in a consistent tone of voice and style across any content that you use ChatGPT for.</li>
<li><strong>Stress reduction.</strong> By using ChatGPT to reduce the workload of your content creators, they will experience lower stress levels, leading to improved morale and productivity.</li>
</ol>
<h2>ChatGPT prompts for marketing writing</h2>
<p>Here is a list of some of the most useful prompts for marketing writing:</p>
<ol>
<li>'Generate 10 blog post titles on the topic of [topic].'</li>
<li>'Write a catchy product description for our new [product].'</li>
<li>'Compose an engaging 150-word social media post for our latest [product/service] launch.'</li>
<li>'Create a persuasive email campaign to promote our upcoming sale.'</li>
<li>'Write a compelling LinkedIn post introducing our new [product/service].'</li>
<li>'Provide an SEO-friendly product description for our new [product] that includes these keywords: [keywords].'</li>
<li>'Write a fun and engaging Facebook ad script for our [product/service].'</li>
<li>'Generate 10 catchy headlines for an article about [topic].'</li>
<li>'Write a series of 5 engaging tweets about our latest [product/service].'</li>
<li>'Compose a persuasive landing page copy for our [product/service], targeting the [target audience].'</li>
<li>'Provide an engaging intro paragraph for a blog post about [topic].'</li>
<li>'Write a compelling call-to-action for our email newsletter.'</li>
<li>'Create a script for a 30-second promotional video for our [product/service].'</li>
<li>'Write a short 'About Us' section for our company, focusing on our commitment to [core values].'</li>
<li>'Provide an enticing meta description for our website homepage that includes [keywords].'</li>
<li>'Generate 5 different taglines for our brand that emphasize our commitment to [core values/USP].'</li>
<li>'Write a promotional email subject line that encourages recipients to open and read about our [product/service].'</li>
<li>'Generate a series of Instagram post captions that highlight the benefits of our [product/service].'</li>
<li>'Write an engaging and informative FAQ section about our [product/service].'</li>
<li>'Compose a blog post outline on the topic of [topic], including introduction, subheadings, and conclusion.'</li>
</ol>
<p>Simply replace the placeholders […] with the specific topic, product, service, or audience you want to target. These prompts can be used directly in ChatGPT.</p>
<h2>How small businesses can use ChatGPT for marketing</h2>
<p>The great thing about ChatGPT is that small businesses can leverage this tool just as much as a large corporation can.</p>
<p>A small business can use ChatGPT for content generation, customer service, ad copywriting, content translation, SEO, and much more. Leveraging this tool would give them an edge over competitors not using it. Not to mention the possible cost savings, considering that ChatGPT is free (or just $20 for the paid plan), but it can save dozens of hours spent on the tasks outlined above.</p>
<h3>Get started with Chatfuel AI</h3>
<p>Now that you know that ChatGPT is a tool you need for your business, we are here to help you start on your journey. Start transforming your customer communication with Chatfuel AI today. With our state-of-the-art AI technology, you will experience up to a <a href="https://chatfuel.com/ai">96%</a> satisfaction rate, 89% engagement rate, and a 33% conversion rate.</p>
<p>Equipped with ChatGPT, our chatbot solution empowers you with human-like friendly interactions across popular social media platforms like Telegram, Facebook Messenger, Instagram, WhatsApp, Line, and your website. Just provide basic info about your business, and our platform will handle the rest.</p>
<p>Don’t wait. Give your business the Chatfuel AI advantage. Make customer service effortless, effective, and enjoyable. Click <a href="https://ai.chatfuel.com/?utm_medium=chatfuel_ai&utm_source=blog&utm_campaign=chatgpt-in-marketing">here</a> to get started with Chatfuel AI for free.</p>

ChatGPT took the internet by storm in 2022. In this article, you'll learn about its use cases, examples, and tips.

How to use ChatGPT for marketing: tips, use cases, examples

WhatsApp

<p>WhatsApp is one of the top messaging apps globally, serving over two billion users. However, it’s crucial to keep up with their user’s constantly evolving needs, preferences, and interests. That’s why WhatsApp has been actively working on enhancing the user experience by introducing new features. From advanced security features to exciting new tools for businesses, WhatsApp’s upcoming updates in 2023 will spell-bound you.</p>
<p>Whether you are a casual user or a business owner, these updates will cater to all your needs and provide you with top-notch security and privacy.</p>
<p>We’re going to discuss the most significant updates and features that WhatsApp has in store for you. Read on to find out how these updates can transform the way you use WhatsApp and make your life and business simpler and more convenient in 2023.</p>
<h2>10 new updates for WhatsApp users</h2>
<p>WhatsApp is gearing up to release a slew of new updates in 2023. Here are the 10 most groundbreaking of them:</p>
<ol>
<li>Updated video calling feature that will let you call any other WhatsApp user in the world.</li>
<li>Updated group calling feature that will let you call multiple WhatsApp users at the same time.</li>
<li>Updated privacy settings that will let you control who can see your messages and photos, and to detect and prevent future abuse of the app.</li>
<li>Updated Status feature that will let you modify your status without having to open the app.</li>
<li>Updated Voice call feature that will let you make voice calls without having to use the phone’s microphone.</li>
<li>Updated Group message feature that will let you message multiple groups at the same time.</li>
<li>Improved support for <a href="https://chatfuel.com/blog/whatsapp-chatbot">AI-powered chatbots</a>.</li>
<li>Updated Settings feature that will let you manage your account settings more easily.</li>
<li>Updated GIF feature that will let you send and receive GIFs.</li>
<li>Updated Notifications feature that will let you manage your notifications more easily.</li>
</ol>
<p>These updates will make WhatsApp more convenient and easier to use, making it a more valuable tool for communication.</p>
<h2>10 upcoming WhatsApp new features in 2023</h2>
<p>WhatsApp is gearing up to release some pretty groundbreaking updates in 2023. Some of these updates include new features for the desktop app, as well as updates to the messaging platform itself.</p>
<p>Here are the ten most important ones:</p>
<ol>
<li>Sharing files directly between users, as well as group chats with up to 256 users.</li>
<li>Sharing photos and videos without having to send a message first.</li>
<li>Sharing large files (up to 2GB in size.)</li>
<li>Group video calling with up to 100 people at the same time.</li>
<li>Voice call recording that allows you to have a backup of your conversations.</li>
<li>Facial recognition letting you easily identify the people in your videos and calls.</li>
<li>Supporting payments through PayPal and other popular payment processors.</li>
<li>Supporting translations into more languages.</li>
<li>Supporting VoLTE (Voice over LTE) calls.</li>
<li>Supporting group chats in multiple languages.</li>
</ol>
<p>These updates are sure to make WhatsApp more user-friendly and efficient, and they will likely increase the amount of people using the platform. So if you are looking for an efficient and user-friendly messaging platform, be sure to keep an eye out for these updates in 2023.</p>
<h2>Take advantage of WhatsApp for your business</h2>
<p>WhatsApp is continuously improving and introducing new features to make communication easier and more efficient for users worldwide. As outlined above, there are ten significant updates coming to WhatsApp in 2023 that will provide the new functionality and features for your personal and business use.</p>
<p>Don’t miss out an opportunity to communicate with your customers on their favorite messaging app. With automation, you can easily respond to customer frequent questions, recommend your products, send out promo codes, and more. With Chatfuel, you can do all of that with ease — no tech or special knowledge is required. <a href="https://dashboard.chatfuel.com/sign-up?utm_medium=whatsapp&utm_source=blog&utm_campaign=whatsapp-features-updates">Get your free trial</a> today and stay updated on the latest happenings in the world of marketing messaging.</p>

The most significant updates and features of WhatsApp in 2023. Discover how they can make your life and business more straightforward.

WhatsApp updates and upcoming new features in 2023

<p>ChatGPT is a new generation of chatbots powered by AI (artificial intelligence) that is now available on WhatsApp. It offers a range of features and benefits that can help you communicate more effectively and efficiently.</p>
<p>In this article, we will discuss how to use ChatGPT on WhatsApp, what it is, and how it works, compare it to other AI chatbots on WhatsApp, address privacy and security concerns, offer tips and tricks for a better experience, and more.</p>
<p>Keep reading to decide if ChatGPT bots are right for you, and start using them once you are ready.</p>
<h2>What is ChatGPT and how does it work on WhatsApp?</h2>
<p>ChatGPT is an AI language model developed by OpenAI. It interacts with users in a conversational way, answers their questions, creates text content, entertains users, and keeps them engaged. You can chat with it as you would with someone from your contact list. Or, use more complicated — ChatGPT will most likely understand you or ask follow-up questions.</p>
<p>ChatGPT works great on WhatsApp Business and helps brands communicate with their audiences more effectively and efficiently. It does not generate images thought. Instead, ChatGPT uses natural language processing to understand user messages and respond to them in a relevant and helpful way. It can help you with a wide range of tasks, from answering simple questions to providing detailed information about a particular topic right on WhatsApp.</p>
<h2>ChatGPT for WhatsApp: features and benefits</h2>
<p>Some of the key features and benefits of ChatGPT for WhatsApp include:</p>
<ul>
<li><strong>24/7 availability</strong>. ChatGPT is available 24 hours a day, 7 days a week, so you can get help whenever you need it.</li>
<li><strong>Quick and easy communication</strong>. ChatGPT is designed to make communication on WhatsApp quick, easy, and hassle-free.</li>
<li><strong>Personalized responses</strong>. ChatGPT uses natural language processing to understand your customer messages and provide personalized responses.</li>
<li><strong>Multilingual support</strong>. ChatGPT supports multiple languages, so you can communicate in the language you or your customers are most comfortable with.</li>
</ul>
<h2>ChatGPT vs. Other AI chatbots on WhatsApp</h2>
<p>There are several other AI chatbots available on WhatsApp, but ChatGPT stands out for several reasons. For one, it is more user-friendly and easier to install than many other chatbots. It also offers more advanced features, such as personalized responses and multilingual support.</p>
<h2>ChatGPT for WhatsApp: privacy and security concerns</h2>
<p>One of the biggest concerns when it comes to chatbots is privacy and security. ChatGPT is designed to protect your privacy and keep your WhatsApp account and data secure. It uses end-to-end encryption to protect your messages and does not store any of your personal information.</p>
<h2>Tips and tricks for a better experience with ChatGPT for WhatsApp</h2>
<p>To get the most out of ChatGPT on WhatsApp, here are some tips and tricks to keep in mind:</p>
<ol>
<li><strong>Be clear and concise</strong>. ChatGPT works best when you are clear and concise in your messages.</li>
<li><strong>Use natural language</strong>. ChatGPT is designed to understand natural language, so try to avoid using overly technical terms or jargon.</li>
<li><strong>Give feedback</strong>. ChatGPT is always learning and improving, so be sure to give feedback on your experience.</li>
</ol>
<h2>ChatGPT for WhatsApp: pros and cons</h2>
<h3>Pros</h3>
<ul>
<li>24/7 availability,</li>
<li>quick and easy communication,</li>
<li>personalized responses,</li>
<li>multilingual support.</li>
</ul>
<h3>Cons</h3>
<ul>
<li>limited functionality,</li>
<li>some people may prefer human interaction.</li>
</ul>
<h2>Boost your business with ChatGPT for WhatsApp</h2>
<p>ChatGPT is a powerful tool that can help you communicate with your audience more effectively and efficiently on WhatsApp. It offers a range of features and benefits that make it a great choice for anyone who wants to save time and streamline their communication.</p>
<p>However, it is not perfect, and there are some limitations to keep in mind. But if you are looking for a powerful and user-friendly WhatsApp bot with ChatGPT integrated, consider one of the biggest automation platforms, Chatfuel. <a href="https://ai.chatfuel.com/?utm_medium=chatfuel_ai&utm_source=blog&utm_campaign=whatsapp-chatgpt">Get your risk-free trial</a> today to experience the difference.</p>

ChatGPT on WhatsApp, how it works, tips and tricks for a better experience, and more.

How to use ChatGPT on WhatsApp: tips and tricks

<p>Do you check WhatsApp every day? Odds are, you’re not alone. With over 2 billion active users worldwide, the instant messaging giant has become an integral part of our social media lives. But have you ever wondered about the WhatsApp statistics for 2023? How many people use WhatsApp globally? Which country uses WhatsApp the most? And what about WhatsApp Business statistics? These are just some of the questions we’ll be delving into in this article.</p>
<p>Whether you’re a casual user or a business owner looking to tap into the vast pool, we’ve got you covered. From usage by country to who uses WhatsApp the most, we’ll explore the most intriguing statistics that surround the platform.</p>
<p>So, let’s get started and take a closer look at WhatsApp numbers and facts that you’ve been curious about.</p>
<h2>Overview of WhatsApp statistics 2023</h2>
<p>As one of the most popular messaging services in the world, WhatsApp has seen incredible growth over the years. Let’s take a closer look at some of the statistics and trends that we can expect to see in 2023:</p>
<ul>
<li>According to eMarketer, WhatsApp is expected to reach over 3 billion users worldwide by 2023. This is a significant increase from the 2 billion monthly active users that WhatsApp reported in 2021. This number includes both personal and business accounts.</li>
<li>WhatsApp is used by people of all ages and backgrounds, but there are some trends in terms of demographics. According to Statista, the majority of WhatsApp users are between the ages of 18 and 44. Additionally, WhatsApp is more popular in certain countries, such as India and Brazil.</li>
<li>The use of WhatsApp for business is on the rise, with more and more companies turning to the platform to communicate with customers and clients. According to WhatsApp, there are now over 50 million WhatsApp Business accounts worldwide.</li>
<li>WhatsApp is known for its high user engagement, with many users checking the app multiple times a day. According to a survey by Facebook, 71% of WhatsApp users use the app daily. Additionally, WhatsApp users send over 100 billion messages per day.</li>
</ul>
<h2>How many people use WhatsApp?</h2>
<p>When it comes to instant messaging and social media platforms, WhatsApp is one of the most popular choices among users worldwide. The platform’s user base has been growing exponentially over the years, and it shows no signs of slowing down. Let’s take a closer look at some of the latest WhatsApp statistics for 2023.</p>
<h3>Number of users worldwide</h3>
<p>According to Statista, as of January 2023, the number of monthly active WhatsApp users worldwide is projected to reach 2.9 billion. This shows an increase from the 2.5 billion monthly active users reported in 2021. This means that WhatsApp will continue to be one of the most widely-used social media platforms in the world.</p>
<h3>WhatsApp usage by country</h3>
<p>WhatsApp is one of the most popular instant messaging apps around the world with millions of active users. While the app is used by people from all corners of the world, some countries are more WhatsApp-friendly than others. In this section, we will take an in-depth look at how WhatsApp is used in different countries around the world.</p>
<p><strong>1. India</strong></p>
<p>It is no secret that India is WhatsApp’s biggest market with over 400 million active users. The app’s popularity in India can be attributed to its simple interface, easy accessibility, and widespread adoption of smartphones. According to a report by Statista, the number of WhatsApp users in India is expected to reach 448 million by 2023.</p>
<p><strong>2. Brazil</strong></p>
<p>Brazil is WhatsApp’s second-largest market with over 120 million active users. The app’s popularity in Brazil can be attributed to the high mobile data rates and a high availability of cheap smartphones. According to a survey by Mobile Time, 99% of Brazilian internet users own a WhatsApp account.</p>
<p><strong>3. United States</strong></p>
<p>Even though WhatsApp faces strong competition from other social media giants like Facebook and Twitter in the US, the app still has a sizeable user base with over 68 million active users. WhatsApp is particularly popular among the Hispanic population in the US. According to a survey by Pew Research Center, more than half of the Hispanic adults (51%) in the US use WhatsApp.</p>
<p><strong>4. Indonesia</strong></p>
<p>Indonesia is WhatsApp’s fourth-largest market with over 100 million active users. The app’s popularity in Indonesia can be attributed to the broad reach of WhatsApp and the strong sense of community among the Indonesian people. According to a survey by Hootsuite, WhatsApp is the most popular social media platform in Indonesia.</p>
<h2>WhatsApp Business statistics</h2>
<p>The introduction of WhatsApp Business in 2018 changed the game for small businesses and entrepreneurs looking for an easy way to connect with their customers. Let’s take a closer look at some of the key WhatsApp Business statistics:</p>
<p>As of 2021, there are over 50 million WhatsApp Business users worldwide, making it a very popular platform for businesses to communicate with their customers.</p>
<p>WhatsApp Business is particularly popular in India, where over 4 million businesses actively use the platform.</p>
<p>In the United States, WhatsApp Business is a rapidly growing trend, with more and more businesses adopting the platform to provide customer service and communicate with their clients.</p>
<p>According to a survey conducted by Facebook, 81% of SMBs (small and medium-sized businesses) in India believe that WhatsApp helps them connect with customers more effectively.</p>
<p>One of the key benefits of using WhatsApp Business is the ability to automate responses to common queries. This saves businesses time and allows them to focus on other aspects of their operations.</p>
<p>Companies can use WhatsApp Business to send updates, promotional messages, and even personalized messages to their customers based on their previous interactions with the business.</p>
<h2>WhatsApp messenger features</h2>
<p>WhatsApp has become an integral part of how we communicate with friends, family, and colleagues. In this section, we will take a closer look at some of the key features of WhatsApp that have helped the app achieve such massive popularity.</p>
<h3>1. End-to-end encryption</h3>
<p>One of the most significant features of WhatsApp is end-to-end encryption. This means that all messages, calls, photos, and videos sent through WhatsApp are encrypted and can only be read by the recipient. This level of security makes WhatsApp one of the most secure messaging apps on the market.</p>
<h3>2. Group chats</h3>
<p>WhatsApp group chats allow you to communicate with multiple people at once, making it an ideal tool for team collaboration or staying in touch with family and friends. With WhatsApp, you can create group chats with up to 256 people, making it easy to stay connected with even large groups.</p>
<h3>3. Voice and video calls</h3>
<p>WhatsApp’s voice and video calling features have proven to be incredibly popular among users worldwide. By using WhatsApp, you can make high-quality voice and video calls, even if the recipient is located in another part of the world. This feature has been especially beneficial during the recent COVID-19 pandemic, as people were forced to connect with family and friends remotely.</p>
<h3>4. WhatsApp Business</h3>
<p>WhatsApp Business is a powerful tool for businesses of all sizes that want to connect with their customers on a more personal level. With WhatsApp Business, companies can create business profiles, automate messages, and connect with customers in real time.</p>
<h3><strong>5. Status updates</strong></h3>
<p>Similar to Instagram and Facebook Stories, WhatsApp Status allows users to post photos, videos, and text updates that disappear after 24 hours. This feature has become incredibly popular, with over 450 million daily active users of WhatsApp Status.</p>
<h2>Future of WhatsApp for your business</h2>
<p>With over 2 billion active users each month, WhatsApp has become one of the world’s most widely used instant messaging apps. As we look towards the future of WhatsApp, let’s take an in-depth look at how you can use this messenger for your business.</p>
<p>WhatsApp has a long-term vision to become the universal messaging service for all people and businesses. It’s clear that WhatsApp will continue to play a major role in the world of instant messaging and social media in the years to come.</p>
<p>With Chatfuel, you can automate your business communication on WhatsApp without coding. That way, your customers will receive relevant messages with product recommendations, answers to common questions, and even ChatGPT-generated responses.</p>
<p><a href="https://dashboard.chatfuel.com/sign-up?utm_medium=whatsapp&utm_source=blog&utm_campaign=whatsapp-statistics">Get a free trial</a> today and take your messaging game to the next level.</p>

WhatsApp numbers and facts from usage by country to who uses WhatsApp the most, and more.

Unveiling WhatsApp statistics 2023: usage, revenue, and more

<p>Sales teams are the backbone of most companies, big and small alike. And in sales, results reign supreme. Companies have revenue goals, executives have incentives, and sales teams have quotas to hit. And, of course, there are the business development representatives (BDRs) and Account Executives (AEs) on the sales teams, who often get paid on a commission basis.</p>
<p>People in sales are always looking for ways to increase their numbers. At one point, things that are common now used to be new: cold emails, social selling, CRMs, etc.</p>
<p>Now, the new thing is ChatGPT. Every sales team is currently exploring how this tool can be useful for them, its potential use cases, and its future.</p>
<p>Keep reading to find answers to these questions and more.</p>
<h2>How will ChatGPT impact sales?</h2>
<p>If you work in sales and haven’t already been affected by AI tools, you will likely experience their benefits sooner or later. And the impact will be seen in many facets. For example, ChatGPT can <a href="https://openai.com/product/gpt-4">automate processes</a>, generate leads, answer customer inquiries, and do many other tasks like writing LinkedIn posts.</p>
<p>The potential for increased efficiency and productivity is huge, and with time this will become more and more apparent. Teams that learn to leverage this tool will have an incredible advantage over teams that choose not to, forcing most companies to adopt AI in order to keep a level playing field against their competitors.</p>
<h2>Benefits of using ChatGPT in sales</h2>
<p>Here are the main benefits of using ChatGPT in sales:</p>
<ol>
<li><strong>Increased efficiency</strong>. ChatGPT’s most obvious benefit is the ability to automate various routine yet time-consuming tasks. This means that sales representatives can focus on more complex tasks, such as closing deals and building relationships with key clients and target audience, ultimately leading to increased efficiency.</li>
<li><strong>Better customer experience</strong>. With the ability to generate text and provide instant responses, ChatGPT is a powerful resource. Whether a customer has a product-related question or needs assistance with their order, ChatGPT can provide immediate assistance.</li>
<li><strong>Real-time feedback</strong>. As expected, companies like Clari are building tools on top of ChatGPT. Known as conversation intelligence platforms, these tools listen to live sales calls and take notes for later and provide contextual cues based on where the conversation is going.</li>
<li><strong>Scalability</strong>. ChatGPT can handle a large volume of requests simultaneously. 1. So that businesses can scale their sales operations with ease while a bot is answering frequently asked questions instantly.</li>
<li><strong>Low-cost investment</strong>. Unlike hiring extra sales staff, ChatGPT only costs <a href="https://openai.com/blog/chatgpt-plus">$20/month</a>. It’s incredibly affordable in comparison to the benefits it brings.</li>
</ol>
<h2>ChatGPT for sales: use cases</h2>
<p>We have identified the most common and valuable use cases for ChatGPT prompts in sales:</p>
<h3>ChatGPT for lead generation</h3>
<p>Many sales teams need to source their own leads. ChatGPT can take a list of contacts, identify the most qualified ones (based on given criteria and context), and even format them in a table so you can import the data in your CRM platform. It can also help strategize ways to find new leads, and third-party ChatGPT-enabled plugins can even help scrape contacts off the internet.</p>
<h3>Sales feedback</h3>
<p>Like the tool called Wingman (by Clari) mentioned earlier, ChatGPT-enabled applications can record your sales calls and provide a detailed analysis afterward. They can isolate talk duration for each meeting participant, topics discussed, customer sentiment, next steps, and more.</p>
<h3>Training on objection handling</h3>
<p>Another great use case of ChatGPT is role-playing as a customer. By prompting it to talk like your customer persona, it can simulate potential customer objections, providing an interactive and effective training platform for sales representatives to hone their objection handling skills.</p>
<figure><div><img src="/cms/static/blog/646b24473d69c9698cc57893_ChatGPT for sales 1.png" loading="lazy" alt="" height="1153" width="2000" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAACCAIAAADwyuo0AAAACXBIWXMAAA7DAAAOwwHHb6hkAAAAI0lEQVR4nGPw8Y6Pjst1cg7iF1JgmLtg89ef/48fvzNxyjIAfgUMRzVrcrAAAAAASUVORK5CYII=" placeholder="blur"></div><figcaption>ChatGPT is role-playing as a customer.</figcaption></figure>
<h3>Writing sales emails</h3>
<p>Simply give ChatGPT the necessary context, and it can also help you write sales emails. Cold emails, follow-ups, check-ins, you name it. It can save significant time, allowing you to focus on more important tasks like B2B sales.</p>
<figure><div><img src="/cms/static/blog/646b2492baaa226d246a3b2d_ChatGPT for sales.png" loading="lazy" alt="" height="1465" width="2000" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAADCAIAAAA7ljmRAAAACXBIWXMAAA7DAAAOwwHHb6hkAAAAMklEQVR4nAEnANj/AERCVUBBTkFCUBcYJACPkaaUl6mKjaBsb4AAp6q78/b/7/T/x8rbIlQTv5asE+EAAAAASUVORK5CYII=" placeholder="blur"></div><figcaption>ChatGPT is writing an email.</figcaption></figure>
<h2>The future of ChatGPT in sales</h2>
<p>As the technology continues to improve every month, the role of ChatGPT in sales is expected to expand. More and more sales teams will integrate it into their sales process, handling everything from lead generation to closing deals.</p>
<p>And as ChatGPT evolves, we may see it taking on more complex tasks, such as strategizing, negotiating deals, or even bringing a sale from start to finish.</p>
<h2>Start leveraging AI in your business</h2>
<p>By now, you must be excited by the idea of what ChatGPT can do for you. We invite you to begin your journey with Chatfuel. We are one of the largest chatbot platforms in the world, trusted by brands like Adidas, Visa, Netflix, and many others.</p>
<p>Our ChatGPT-powered chatbots are compatible with social media platforms such as Telegram, Facebook Messenger, Instagram, WhatsApp, and even your website. They can tell customers about your business, answer their questions, recommend products and services, and much more.</p>
<p>Don’t wait, <a href="https://ai.chatfuel.com/?utm_medium=chatfuel_ai&utm_source=blog&utm_campaign=chatgpt-in-sales">sign up for a free trial</a> today.</p>

ChatGPT: how it can be useful for your sales team, its potential use cases, future, and more.

How to use ChatGPT for sales: benefits and use cases

<p>With India and Brazil leading the way, WhatsApp is entering the payment processing arena. This new feature makes users’ lives easier and enables businesses to operate more efficiently.</p>
<p>In this article, we’ll discover what WhatsApp Payments (also known as WhatsApp Pay) is, how it works, where it is available, and more.</p>
<p>Let’s get started.</p>
<h2>What is WhatsApp Payments?</h2>
<p>WhatsApp Payments is an in-app feature that allows WhatsApp users to easily send and receive money from other users and businesses. This payments service lets users transfer money as easily as sending a text message. It is a convenient and secure way to manage money transfers without having to resort to third-party applications. As of May 13th, 2023, the feature is only available in India and Brazil.</p>
<h2>How does WhatsApp Payments work?</h2>
<p>WhatsApp Payments are powered by financial partners, which are different based on the country that you are in. In India, the feature is enabled by the BHIM UPI platform and processed by payment partners like SBI, Axis Bank, HDFC Bank, and others. In Brazil, the feature is enabled by Meta Pay, and payments are processed by trusted local partners.</p>
<p>The best part about the process is that there are no fees. This applies to money transfers done in both India and Brazil.</p>
<h2>WhatsApp Payments in India</h2>
<p>The WhatsApp Payments feature was first released in beta mode in India in 2018. It was a soft start, with <a href="https://tech.hindustantimes.com/tech/news/close-to-1-million-users-in-india-testing-whatsapp-s-payment-service-story-i5vtjyaQ0DJjPIHvvpgN3I.html">1 million</a> users given access to test the feature by early 2022. But after a positive reception and a long regulatory approval process, the Indian government finally agreed to a gradual release of the feature through the summer of 2022.</p>
<p>WhatsApp Pay is now available in ten regional Indian languages, and it can be used by both Android and iOS users.</p>
<figure><div><img src="/cms/static/blog/646b01fe3706b3d085dce4fc_WA Pay 1.png" loading="lazy" alt="" height="2521" width="2000" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAMAAAAECAIAAADETxJQAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAM0lEQVR4nAEoANf/AAATDwAOCQAZFwDO39bV9OC928QA6fTV2v/C2PvAAKTOru342ujp1mXBF1iiud9eAAAAAElFTkSuQmCC" placeholder="blur"></div><figcaption><a href="https://www.whatsapp.com/payments/in" target="_blank">Source</a></figcaption></figure>
<h2>How to send and receive money on WhatsApp Payments via UPI</h2>
<p>If you’ve already signed up for WhatsApp Payments, the process of sending and receiving money is very simple:</p>
<ol>
<li>Open the chat with the person you’d like to exchange money with and click on the paperclip or the ➕ button.</li>
<li>Select <strong>Payment.</strong></li>
<li>Enter the payment amount.</li>
<li>Follow the on-screen prompts to verify your UPI pin.</li>
<li>You’ll see a message confirming that the transfer has been made.</li>
</ol>
<p>Please note that UPI is only used in India.</p>
<p>If you need help signing up for WhatsApp Payments, see below the steps on how to do it.</p>
<h2>WhatsApp users in Brazil can now pay merchants through the app</h2>
<p>In Brazil, the payment feature has a business use as well. Not only can users pay their friends and family, but they can also pay small businesses directly within the app. This allows companies to quickly and securely collect payments from their customers. And since there are no fees, this is a great tool to accept payment, boosting local commerce.</p>
<h2>Pay small businesses in Brazil on WhatsApp</h2>
<p>To pay a business on WhatsApp in Brazil, you will first have to set up WhatsApp Pay. Then when the time comes, you will have to search for a company or brand in the WhatsApp business directory. Once you find one, you can browse their goods and services, add them to your cart, and make a payment in just a few taps:</p>
<figure><div><img src="/cms/static/blog/646b023f23e968ef50eb615d_WA Pay 2.png" loading="lazy" alt="" height="1124" width="2000" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAACCAIAAADwyuo0AAAACXBIWXMAAAsTAAALEwEAmpwYAAAAJUlEQVR4nAEaAOX/ALbQsq/HtQAPAK3IrwD2/+zj8uKNnI7j89jHbhCUV+GwpAAAAABJRU5ErkJggg==" placeholder="blur"></div><figcaption><a href="https://blog.whatsapp.com/now-you-can-pay-a-small-business-in-brazil-on-whatsapp" target="_blank">Source</a></figcaption></figure>
<h2>How to set up and send money on WhatsApp Pay (Android)</h2>
<h3>Here’s how to set up WhatsApp Pay in India</h3>
<ol>
<li>Open WhatsApp and click on the three dots in the top right corner.</li>
<li>Select <strong>Payments</strong> → <strong>Add new payment method</strong>.</li>
<li>Choose your bank from the list provided.</li>
<li>Verify your phone number.</li>
<li>Once verified, set up a UPI PIN if you don’t already have one. If you have a UPI PIN, you’ll need to enter it.</li>
</ol>
<figure><div><img src="/cms/static/blog/646b02c83f5cc176af431ef5_WA Pay 3.png" loading="lazy" alt="" height="784" width="2000" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAACCAIAAADwyuo0AAAACXBIWXMAAA7DAAAOwwHHb6hkAAAAI0lEQVR4nGMIjTNm4WOwcBBz8VVmmD8z+9u73d/e7T51eDIAZUoLPKzuQikAAAAASUVORK5CYII=" placeholder="blur"></div><figcaption><a href="https://www.whatsapp.com/payments/in" target="_blank">Source</a></figcaption></figure>
<h3>Here’s how to set up WhatsApp Pay in Brazil</h3>
<ol>
<li>Open WhatsApp and click on the three dots in the top right.</li>
<li>Select <strong>Settings</strong> → <strong>Payments</strong> → <strong>Facebook Pay</strong> → <strong>Add New Card</strong>.</li>
<li>Enter your card details (debit / credit card number, etc.)</li>
<li>Accept the terms and conditions.</li>
<li>At this point, you will need to verify your card. Usually, this involves a verification code sent via SMS to the phone number connected to your bank account.</li>
<li>Enter the verification code once you receive it.</li>
<li>Create a six-digit Facebook Pay PIN. You will use this PIN in future transactions.</li>
</ol>
<figure><div><img src="/cms/static/blog/646b02ee67ac05012269349d_WA Pay 4.png" loading="lazy" alt="" height="787" width="2000" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAACCAIAAADwyuo0AAAACXBIWXMAAA7DAAAOwwHHb6hkAAAAI0lEQVR4nGMQVGQIizVOyrQJTzRjuHR65q2L829dnP/s7moAdG0MRs5NgkAAAAAASUVORK5CYII=" placeholder="blur"></div><figcaption><a href="https://www.whatsapp.com/payments/br" target="_blank">Source</a></figcaption></figure>
<h2>Equip your business to operate more efficiently</h2>
<p>If you own a business in Brazil, you absolutely need to take advantage of this new WhatsApp feature. And not only that, but you need to ensure that you leverage the best tools to streamline operations, improve customer service, and maximize efficiency. One such tool is Chatfuel — a leading chatbot platform that you can directly integrate with your WhatsApp business account.</p>
<p>With our Chatfuel WhatsApp integration, your business can provide prompt, automated answers to customer inquiries, process orders, and even handle payments. Chatbots operate 24/7, ensuring your customers always have access to immediate assistance. Also, by letting the chatbot handle routine operations, your employees will be able to focus on more complex tasks.</p>
<p>Don’t wait, <a href="https://dashboard.chatfuel.com/sign-up?utm_medium=whatsapp&utm_source=blog&utm_campaign=whatsapp-payments">sign up for your no-risk free trial</a> today and experience the power of WhatsApp + Chatfuel.</p>

Let's discover what WhatsApp Payments (WhatsApp Pay) is, how it works, where it is available, and more.

WhatsApp Pay: how to send and receive money

<p>WhatsApp is the most popular communication channel on the planet. With over 2 billion monthly active users worldwide, it went far away from being only a platform for communication with friends and family. Today it is an important channel for businesses to communicate with customers on their favorite app.</p>
<p>WhatsApp Business and API offer several features unavailable in the regular WhatsApp app. So let’s dive in and explore what WhatsApp Business and WhatsApp API are and how much it costs to implement them.</p>
<h2>What is WhatsApp Business?</h2>
<p>WhatsApp Business app was launched in 2018. As evident from its name, it was designed specifically for businesses to connect with their customers and leads. It is a free-to-download app available on Android and iOS devices. It allows companies to create a business profile and communicate with customers using various messaging tools. This includes automated messages, message templates, and quick replies.</p>
<p><a href="https://chatfuel.com/blog/what-is-whatsapp-business-and-how-to-use-it">WhatsApp Business</a> is an enhanced version of the consumer app designed specifically for small businesses. It allows businesses to add a company bio, opening hours, and a product catalog and use basic automation such as auto-replies and quick replies. However, the app can only be accessed by four users simultaneously, which may make it less efficient for larger businesses with high message volumes.</p>
<h2>WhatsApp vs. WhatsApp Business vs. WhatsApp API</h2>
<p><strong>WhatsApp</strong> is a great free solution for personal use and not for businesses. It allows users to easily stay connected with friends and family through messaging, voice, and video calls. Many people use the app as an alternative to calling or texting loved ones in other countries, ensuring that they stay connected in the most convenient way possible.</p>
<p>Both WhatsApp Business and <a href="https://chatfuel.com/blog/whatsapp-business-api">WhatsApp API</a> are developed for business use.</p>
<p><strong>WhatsApp Business</strong> is specifically designed for businesses and has features unavailable in the regular app, such as automated messages, message templates, and a business profile. On the other hand, WhatsApp API is a paid service that allows businesses to integrate WhatsApp messaging into their own applications.</p>
<p><strong>WhatsApp Business API</strong> is a valuable tool for improving customer service and streamlining communication efforts. In addition, companies can integrate their messaging system with their existing customer support system, allowing them to manage and respond to customer inquiries efficiently. For example, to send messages in bulk and reach many customers simultaneously to announce new products or services.</p>
<p>In expansion, the API enables verified businesses to integrate WhatsApp with their customer relationship management (CRM) system. So that companies can easily keep track of their customer interactions and use this information to improve their services and tailor their marketing efforts.</p>
<p>Below is a breakdown of WhatsApp Business and WhatsApp API’s features:</p>
<figure><div><img src="/cms/static/blog/6461882f93cd4263f6ed7324_WA Business vs API.png" loading="lazy" alt="" height="691" width="661" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAAECAIAAAAmkwkpAAAACXBIWXMAAAsTAAALEwEAmpwYAAAAP0lEQVR4nAE0AMv/APX09d3j3N7m3KW1qQAARzyIpZ75+varu7UAABcAaZGJ////v8jFAAAcAF2DfPLy8aOxrU0oHqHmaKmjAAAAAElFTkSuQmCC" placeholder="blur"></div><figcaption>WhatsApp Business vs. WhatsApp API's features.</figcaption></figure>
<p>As WhatsApp Business and WhatsApp API have different features, their pricing varies too. Let’s look at both so that you can estimate the monthly costs for your business.</p>
<h2>WhatsApp Business pricing</h2>
<p>WhatsApp Business is a free app, meaning that businesses can download and use it for free. However, there are some costs associated with using the app’s features. For example, businesses may be charged for sending certain types of messages, such as session messages and message templates.</p>
<p>WhatsApp Business uses a conversation-based pricing model, meaning businesses are charged based on the number of conversations they have with their customers. Each conversation starts with an initial message, which is free of charge. However, WhatsApp charges brands for their business-initiated messages sent within the same conversation. The cost of these messages varies depending on the message type and whether the user or the business initiates it.</p>
<h2>WhatsApp Business API costs</h2>
<p>WhatsApp Business API is a paid service that allows businesses to integrate WhatsApp messaging into their own applications. The cost of the service varies depending on the provider and the number of messages sent. Some providers charge a flat fee for the service, while others charge per message.</p>
<p>For example, Meta-approved tech provider Chatfuel offers the latest official version of WhatsApp Business API and pricing as below:</p>
<figure><div><img src="/cms/static/blog/64618874ec4f7b211e0a5d20_Chatfuel WA pricing.png" loading="lazy" alt="" height="866" width="1327" blurDataURL="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAADCAIAAAA7ljmRAAAACXBIWXMAABYlAAAWJQFJUiTwAAAAMklEQVR4nAEnANj/AOTp6Pb7+9LX1sDHxwCqq63d3t6sra+sra8AJk9DOV1VAB0XABwWD5gVI0rk0b4AAAAASUVORK5CYII=" placeholder="blur"></div><figcaption>Chatfuel pricing for WhatsApp automation.</figcaption></figure>
<p>Plus, with Chatfuel, you can get a verified green badge and integrate the latest generation of ChatGPT right into your WhatsApp chats for incredible engagement, customer support, sales, and more.</p>
<h2>Use the whole WhatsApp potential for your business</h2>
<p>WhatsApp Business and WhatsApp API are great tools that you can use to communicate with customers, enhance and personalize communications, and improve the overall customer experience and revenue.</p>
<p>If you are looking to integrate WhatsApp into your marketing strategy — it’s the best moment to do so. Most of your existing and potential customers use WhatsApp multiple hours a day.</p>
<p>So <a href="https://dashboard.chatfuel.com/sign-up?utm_medium=whatsapp&utm_source=blog&utm_campaign=whatsapp-business-pricing">get a free account</a> today to keep in touch with them on a 24-hour basis and take the maximum out of the most popular messaging platform and its features.</p>

WhatsApp is a top popular platform, with 2+ billion users. Explore what WhatsApp Business and API are and how much they cost to implement.

WhatsApp Business pricing: how much does it cost (including API)

<p>Not long ago, artificial intelligence (AI) was a thing of science fiction. Today, most of us probably already used it — often without thinking or even knowing about it. AI includes various tools, and chatbots are a significant part of it.</p>
<p>Due to the COVID-19 pandemic, telemedicine has become more prevalent. By then, standard chatbots with pre-set responses have been used across industries for a long time. But ChatGPT, with its incredible capabilities, made a giant leap ahead. It can assist with this transition to remote healthcare by creating virtual assistants that can schedule appointments, helps patients and healthcare professionals access medical information, provide clinical decision support, manage medical histories, and more.</p>
<p>Keep reading to learn about ChatGPT’s significant strides in healthcare.</p>
<h2>Can ChatGPT be used in healthcare?</h2>
<p>Developed by OpenAI and introduced in November 2022, ChatGPT represented a new generation of AI-based chatbots. With ChatGPT, you can create different content, from emails to articles and much more. The wow effect is that you can converse with it commonly — ChatGPT understands the context of your prompts and gives an exact response.</p>
<p>When it comes to healthcare, accuracy cannot be overvalued. Telemedicine is quite a new healthcare sector, and it refers to providing medical services remotely. It is a two-way communication between the patient and the healthcare provider in real time.</p>
<p>ChatGPT uses language processing to understand the context of a user’s question and generate a response that is tailored to their needs. That makes ChatGPT a game changer in a variety of fields, including healthcare.</p>
<h2>The impact of AI ChatGPT on healthcare</h2>
<p>ChatGPT has the potential to revolutionize healthcare by providing patients and healthcare professionals with access to medical information and clinical decision support. It already helps patients access medical information, such as symptoms, diagnoses, and treatment options, before or instead an appointment.</p>
<p>ChatGPT can also provide clinical decision support to healthcare professionals. It helps them make treatment decisions by providing relevant medical information and guidelines. This can help improve patient outcomes and reduce the risk of medical errors.</p>
<p>However, it does not mean that ChatGPT can replace human doctors. They will always make the final call on healthcare decisions. Meanwhile, doctors and patients can use ChatGPT to get real-time evidence-based recommendations and suggestions. For example, treatment options for specific conditions, relevant clinical guidelines, finding potential drug interactions, and more.</p>
<h2>ChatGPT for medical services</h2>
<p>With its incredible development, ChatGPT can be used in different medical services.</p>
<p>Medical services use ChatGPT to:</p>
<ul>
<li>provide medication management services,</li>
<li>remind patients to take their medication on time,</li>
<li>get information about the medication, such as side effects and interactions,</li>
<li>provide medical education, e.g., up-to-date information about medical conditions, treatments, and guidelines.</li>
<li>improve patient outcomes and reduce the risk of medical errors.</li>
</ul>
<h2>Top 3 ChatGPT use cases in healthcare</h2>
<p>ChatGPT has multiple use cases in healthcare. Let’s look at the top three of them.</p>
<h3>1. Providing access to medical information</h3>
<p>ChatGPT has unlimited access to data and can even simplify the language in its response about symptoms, diagnoses, and treatment options.</p>
<h3>2. Clinical decision support</h3>
<p>Healthcare professionals can use ChatGPT to get help with making treatment decisions and reducing the risk of medical errors.</p>
<h3>3. Medical histories management</h3>
<p>ChatGPT can help patients keep track of their medical history, such as medications, allergies, and past medical procedures. This can help healthcare professionals provide better care to patients by having access to their complete medical history.</p>
<h2>Explore the ChatGPT for your business</h2>
<p>While ChatGPT has the potential to revolutionize healthcare, it shows outstanding perspectives in other industries. It helps to improve customer support, engagement, and sales. In addition, you can implement ChatGPT right in your chats with leads and clients. To do that, select a reliable automation platform with ChatGPT integration, and connect your socials to it.</p>
<p>With Chatfuel AI, you can do it with ease. Zero coding skills are required — <a href="https://ai.chatfuel.com/?utm_medium=chatfuel_ai&utm_source=blog&utm_campaign=chatgpt-in-healthcare">try it out for free</a> today.</p>

From science fiction to a significant stride — learn about using ChatGPT in healthcare and its benefits and use cases.