Connect Claude to WhatsApp, Instagram, and Facebook
Chatfuel is in Claude's connector directory. Connect it, sign in once, and set up and run your AI Agent by asking. Works in Claude.ai, the desktop and mobile apps, and Claude Code.
How to connect Chatfuel to Claude
Find Chatfuel in Claude
In Claude, open Customize → Connectors → Discover and search for Chatfuel, or open the listing right away:
claude.ai/directory/chatfuelConnect and sign in
Click Connect to Claude, log in to Chatfuel and approve. On Team and Enterprise plans, an owner adds Chatfuel for the organization first.
Ask Claude
In a chat, turn Chatfuel on under + → Connectors and write what you need.
What can Claude do with Chatfuel?
Turn on your AI Agent
Tell Claude which channels the AI should answer on. It checks what's connected and switches them on after you confirm.
Fill the knowledge base
Paste a price list or describe your policies. Claude turns it into FAQ answers your AI Agent uses with customers.
Tune how the AI talks
Ask Claude to change the tone, the hours the AI works, follow-ups or which questions go to a person.
Reply to comments for you
Name a post and a keyword. Claude sets the public reply and the DM on Instagram and Facebook, and keyword replies on TikTok.
Learn what customers ask
Claude reads recent chats, points out the unanswered ones and the questions missing from the FAQ, and adds your answers.
Add services to book
Describe a service, its price and who does it. Claude adds it, so your AI Agent can book it in chat.
One Claude conversation for WhatsApp, Instagram, and Facebook
Claude works with every channel your Chatfuel account has connected: WhatsApp, Instagram, Facebook, TikTok and the chat on your website.
You don't wire up each channel for Claude. Connect Chatfuel once, and it works with the same channels your team sees in the dashboard.
What is Claude?
Claude is Anthropic's AI assistant. You use it at claude.ai, in the desktop and mobile apps, and as Claude Code in your terminal.
Connectors let Claude work with other apps, and Chatfuel is one of them in Claude's directory. With it connected, Claude reads your chats and sets up your AI Agent in the same conversation.
What is the Chatfuel MCP server?
MCP, the Model Context Protocol, is the open standard Anthropic published in 2024 so Claude can use tools from other apps. Every connector in Claude's directory is built on it.
The Chatfuel MCP server gives Claude a set of Chatfuel tools (reading chats, editing the FAQ, setting up comment replies, adding services) and playbooks that walk it through jobs like setting up the AI Agent.
Hosted by Chatfuel
There's nothing to run on your side. Claude talks to mcp.chatfuel.com, and you sign in with your Chatfuel account once.
What can you ask Claude to do with Chatfuel?
- Show my bots and which ones have the AI on
- What does my AI know about delivery?
- Add to the FAQ: open Mon–Sat, 9–6
- Reply to comments on my last post and invite people to DM
- Why isn't my bot replying on WhatsApp?
- What do customers ask most this month?
Meta
HubSpot
Shopify
Calendly
Stripe
Zapier
Slack
Pipedrive
TikTokIs it safe to let Claude act on your Chatfuel account?
- Your password stays with ChatfuelClaude gets access through Chatfuel's own sign-in page and never sees your login details.
- Look, don't touchPick Read-only on the consent screen, and Claude reads your setup and chats without changing them.
- Changes need your yesChatfuel instructs Claude to confirm before it edits settings or sends a message, and Claude's tool permissions can require your approval for every change. Billing, team and broadcasts are out of its reach.
- Cut access in one clickDisconnect Chatfuel in Customize → Connectors, or revoke Claude in Connected apps in your Chatfuel account. Its access ends immediately.
FAQ
What people ask before connecting Claude.
Connect your WhatsApp Business number to Chatfuel. Then in Claude open Customize → Connectors → Discover, find Chatfuel, click Connect to Claude and sign in with Chatfuel. Claude can then read your WhatsApp chats, reply and set up the AI Agent that answers them.
Chatfuel is listed in Claude's connector directory with the Community label: Anthropic screened it before listing it, and Chatfuel builds and hosts it. You sign in with your own Chatfuel account, and Claude gets only the access you approve.
If you connected Chatfuel in Claude.ai, it's already in Claude Code when you log in with the same Claude account: type /mcp to check. You can also run claude mcp add --transport http chatfuel https://mcp.chatfuel.com/panel and sign in. For the full API, add https://mcp.chatfuel.com/panel/api the same way under another name.
Yes, through Chatfuel. Your app connects to the Chatfuel MCP server and works with the WhatsApp, Instagram and Facebook chats your Chatfuel account already runs, so you don't build a WhatsApp Business API integration yourself.
Yes. Once you connect Chatfuel, it's on your Claude account in the desktop and mobile apps too. Turn it on in a chat under + → Connectors.
It keeps working. To switch to the directory listing, remove the custom connector in Customize → Connectors and connect Chatfuel from Discover, so you don't end up with two Chatfuel connectors.
Yes, the same Chatfuel server covers Messenger, Instagram, WhatsApp, TikTok and website chat. Claude works with every channel connected to your Chatfuel account.
Some account actions stay in the dashboard: deleting bots or workspaces, billing, team roles, broadcasts and switching the AI off everywhere at once. Flows aren't available through MCP.
Run your WhatsApp, Instagram and Facebook AI from Claude
Add Chatfuel from Claude's connector directory, and ask Claude to handle the rest.