More customers, less manual work
One AI that answers, sells, and books for you — across every channel your customers already use.
- 99% ban protection
- 15+ languages
- Live in under an hour
Trusted by agencies and businesses
- WhatsApp Business Solution Provider
Built for how you actually make money
Pick what matches how your business runs.
Sell without leaving the chat
Share products, answer questions, send payment links, and close the sale in chat.
Only serious leads reach your team
Qualify by budget, timeline, and intent before handing leads to sales.
Fewer no-shows, zero back-and-forth
Let customers book a slot and get reminders automatically.
What you can automate
One AI, four things it does for you.
Instagram Comments‑to‑DM
Turn Instagram comments into qualified leads. Chatfuel triggers the conversation, qualifies the lead, captures contact data, and sends it to your inbox, all in one place.
WhatsApp lead qualification
No buttons or rigid menus. Chatfuel reads what customers type, asks the right questions, and hands off qualified leads to your team — across WhatsApp, Instagram, and Facebook.
Facebook Messenger lead qualification
Turn Messenger replies, comments, and ad leads into qualified conversations. Connect your Page once, and let the same AI handle the rest.
Appointment booking
Chatfuel checks your real calendar, books the slot, sends confirmations and reminders, and handles rescheduling — all inside the conversation.
The numbers that matter to you
- 20–40%Fewer no-shows
- 30–60 minSaved every day
- 90%+Calendar utilization
If it has an API, Chatfuel can talk to it
Connect the tools you already use — from Google Sheets and HubSpot to any REST API.
Ask the AI Co-Worker to connect them with no complex setup.
Why not just use quick replies or a spreadsheet?
Quick replies, reminders, and agency retainers solve one piece at a time. Chatfuel brings it all together with one AI across every channel.
FAQ
Answers to the questions we get asked most.
Yes. Share your product catalog, answer pre-purchase questions, and send a payment link — all inside the same WhatsApp or Instagram conversation, without sending customers to a separate website or checkout page.
Look for a chatbot that asks qualifying questions in natural conversation — not rigid button menus — and routes only the leads that match your criteria to a human rep, with their answers attached to the conversation. Chatfuel does this across WhatsApp, Instagram, and Facebook, so your sales team only spends time on leads worth closing.
Check whether it collects the booking details you actually need — service, preferred staff, time preference — confirms the appointment back to the customer, and sends reminders automatically. Chatfuel handles all of this inside the conversation, and flags anything that needs a human to confirm or adjust.
Meta’s rule allows a business to send free-form messages only within 24 hours of the customer’s last message; after that, re-opening the conversation requires a pre-approved message template. This applies to any WhatsApp automation, including Chatfuel — active conversations aren’t affected, but a flow that follows up after 24 hours of silence needs an approved template.
Yes — Chatfuel collects the customer’s preferred date and time, confirms the booking, and sends reminders or reschedule requests directly inside the WhatsApp conversation.
Chatfuel asks qualifying questions in the conversation — things like budget, need, or timeline — and stores each answer directly on the contact’s profile, including notes and sales stage. You set the criteria for what counts as a qualified lead, and only those get routed to a person.