AI chatbot for vets and groomers that books 24/7
An AI assistant for vet clinics, grooming salons, and pet hotels. It answers pet owners on WhatsApp, Instagram, and your website, books visits with the right specialist, and sends reminders, while your team looks after the animals.
Trusted by agencies and businesses
- Official Meta Partner
- 7M+ clients since 2015
Fewer no-shows, fuller schedules
What pet businesses get when AI answers owners and books visits right in the chat.
- −40%
fewer cancellations
- ×2
more consultations a month
- +50%
higher attendance
Based on Chatfuel pet business projects. Results vary by business, audience, and setup.
Pet owners book with whoever answers first
Owners message several groomers and clinics at once to ask about prices, free times, or vaccines. Your team is busy with the animals in front of them, not with the phone.
- After-hours messagesOwners write in the evening and on weekends, when the salon or clinic is closed.
- Hands full, phone buzzingGroomers and vets can’t type replies in the middle of a bath or an exam.
- Gaps from no-showsForgotten appointments leave empty slots in a fully booked day.
- The same questions all dayPrices, breed sizes, vaccines, and opening hours take up your team’s time.
Built for every pet business
- Vet clinicsBook check-ups and vaccinations, and send urgent cases straight to your team.
- Grooming salons and mobile groomersFill every groomer’s day and share prices by breed and size.
- Pet hotels and daycareAnswer questions about stays, prices, and vaccine rules, and book check-in times.
- Dog walkers and trainersBook walks and training sessions without living in your phone.
How Chatfuel works for pet businesses
- Connect your channelsConnect WhatsApp Business, Instagram, Facebook, and your website chat in a few clicks.
- Add services and your teamAdd services with their duration and price, plus your groomers, vets, and their schedules.
- Let AI take the bookingIt answers questions, offers open times, and books visits into your calendar. You can add bookings yourself too.
- Owners get remindersEvery booking gets a WhatsApp confirmation and reminders a day and two hours before the visit.
Automate chats with pet owners
- Services and prices
- Vaccine requirements
- Opening hours
- Location and parking
Happy PawsBusiness account
Manual booking vs Chatfuel
Chatfuel doesn’t replace your team. It takes the routine chats and bookings, so groomers and vets can focus on the animals.
| Factor | Manual booking | Chatfuel |
|---|---|---|
| First response | When someone puts down the clippers | Instant, 24/7 |
| Booking | Back-and-forth to find a time | Open times offered and booked in the chat |
| Reminders | Calls and texts, if there’s time | Sent automatically on WhatsApp |
| Routine questions | Answered one by one | Answered by AI from your information |
Learn more about bookings and reminders
- Booking appointments
How AI books visits by each specialist’s schedule.
Read more - Appointment notifications
Confirmations and reminders that cut no-shows.
Read more - Automated appointment reminders
How reminders work and how to set them up.
Read more - AI chatbot for WhatsApp
Answer and book clients on WhatsApp Business.
Read more
Pet business chatbot FAQ
It’s an assistant that replies to pet owners in your messaging channels. Chatfuel answers questions about your services, prices, and hours, books visits with the right groomer or vet, sends reminders, and passes urgent cases to your team.
Yes. Add your services with their duration and price, your specialists, and their schedules. The AI offers only open times within each specialist’s hours, confirms the booking, and saves it to the Chatfuel calendar.
Yes. Every booking gets a WhatsApp confirmation and reminders a day and two hours before the visit. Owners can confirm, cancel, or ask to reschedule from the reminder, and the status updates in your calendar.
No. By default, reminders go out from Chatfuel’s number, so they work right away. Once your WhatsApp Business number is connected, you can send them from it instead.
No. The AI answers from the information you add, such as services, prices, hours, and vaccine rules. Set rules to pass symptoms, emergencies, and other medical questions to your team.
Yes. Each specialist can connect their Google Calendar, and their busy events block those times, so the AI doesn’t book over them.
WhatsApp, Instagram, Facebook Messenger, TikTok, and the chat widget on your website, all from one Chatfuel account. Reminders are sent on WhatsApp.
Booking and the calendar come with every plan. See the current plans and prices on the Chatfuel pricing page.
Answer every owner, fill every slot
Reply in seconds, book visits 24/7, and let your team focus on the animals.