Boost commerce on WhatsApp with Chatfuel

Integration with
ChatGPT

We build Instagram and
Facebook chatbots as well

Chatfuel is a messaging platform for e-commerce marketers and business owners who aim to increase lead generation and qualification, upsell, cross-sell, and boost revenue on WhatsApp.

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Upgrade your WhatsApp business number

Unlimited agents on one number
Improve customer service and response times by allowing multiple agents to handle messages within a single WhatsApp number.
Green badge verification
Get the verified green badge with Chatfuel, the official provider of the WhatsApp API.
Integration with ChatGPT
Maximize your WhatsApp number potential, enhance customer engagement, and drive growth by seamlessly integrating ChatGPT.

Bring your engagement ideas to life with our service, designed for merchants

Recover carts

Chatfuel automatically sends personalized messages to customers who abandon their carts, enticing them to complete purchases and boosting your sales. You can easily recover lost revenue and increase customer satisfaction with real-time notifications and seamless integration.

Recover carts

Take your advertising to the next level — add the power of AI and chatbots to improve customer engagement and drive conversions.

Recover carts

You can easily collect customer feedback, analyze their responses, and make data-driven decisions to improve your products and services. Our customizable surveys and real-time feedback options let you gather insights on specific aspects of your business

Recover carts

Easily activate drip campaigns with our automated triggering system to target users based on specific segment conditions such as inactivity or cancellations

Recover carts

With a ChatGPT bot, you can quickly sell your products right on WhatsApp, engaging with customers in a personalized and convenient way. Our AI-powered bot understands customer needs and preferences, recommends products, answers questions, and completes transactions — all in a single chat

Recover carts

With our AI-powered chatbot and real-time chat support, you can efficiently resolve customer issues and answer their questions, enhancing customer satisfaction and reducing churn

Recover carts

By integrating personalized messaging based on customers’ purchase history and preferences, you can easily upsell and cross-sell in a non-intrusive way, enhancing the shopping experience

Recover carts

Recover carts

Get exceptional customer support and data protection

The fastest customer support
Our support team is available 24/7 and usually responds within 5 min.
99,99% service uptime
Experience industry-leading reliability with our service, which guarantees an uptime of 99.99%.
GDPR compliance
We prioritize your privacy and security and are proud to comply with GDPR for the highest level of data protection.

Use powerful tools for effective customer engagement

Integrate data from your store, CRM, or CDP with Chatfuel API. Streamline your messaging process by instantly identifying and tracking user behavior.

Segment your audience based on their behavior and preferences, allowing you to send targeted and personalized messages that resonate with your customers.

Easily track and analyze your messaging metrics in real-time, gaining customer engagement insights, message performance, and more. Identify trends, make data-driven decisions, optimize your messaging strategy, and drive results.

Test different message variations, such as text, images, and call-to-actions, and analyze their performance to determine which messages resonate best with your audience. Then, use this data to optimize your messaging strategy and drive better results.

Leverage all the power of WhatsApp using a reliable service

Ready to start using WhatsApp for your e-commerce business?

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Explore on my ownStart 7-day trial, no credit card required

Frequently Asked Questions

What is a WhatsApp chatbot?

A WhatsApp chatbot is software that uses pre-programmed rules or artificial intelligence (AI) to automate and replace human conversations on WhatsApp: send messages in real-time, 24 hours and 7 days a week.

How does a WhatsApp chatbot work?

WhatsApp bots do the same work as chatbots on other messaging channels: automate customer support, improve customer experience and customer service by responding to and sending WhatsApp messages, collecting data, and more.

How to create a WhatsApp chatbot?

First, choose a reliable platform that allows you to create a WhatsApp bot. Most have templates, guides, and other resources to help you build a chatbot. Or, you can create a conversation flow from scratch depending on your needs and customize it as you wish.

How much does a WhatsApp chatbot cost?

On most chatbot platforms, building a WhatsApp chatbot is free. The following expenses depend on the platform’s pricing and whether you use the free WhatsApp Business app with limitations or the WhatsApp Business API. You’ll have to connect your WhatsApp business account for the last two options and a phone number for both.

What is WhatsApp API?

API (application programming interface) is a set of definitions and protocols for building and integrating application software. For example, you can use the API for WhatsApp chatbots to integrate your system into a chatbot service and create self-service workflows for your business.