WhatsApp chat button. Instantly connect and convert your website visitors
Put a WhatsApp button on your site. Visitors tap it and message you in the app they already use, and the AI Agent answers every chat in seconds, 24/7, with your team one click away.
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- 18,000+ businesses since 2015
Visitors have questions. Most won’t wait for an answer
Contact forms and email make people wait, and many visitors leave before anyone replies. Every unanswered question is a sale or a lead that goes elsewhere.
- Forms wait for emailVisitors fill in a form and wait hours for a reply, if it comes.
- Gone without a traceSomeone with a quick question closes the tab, and you never get their contact.
- Questions after hoursPeople browse at night and on weekends, when nobody is there to answer.
- One phone for everyoneA WhatsApp on one person’s phone can’t keep up once chats start growing.
What is a WhatsApp chat button?
A WhatsApp chat button is a small widget in the corner of your website. A visitor taps it, and WhatsApp opens on their phone, or WhatsApp Web on a computer, with a chat to your business and a pre-filled message, so all they have to do is tap send.
With Chatfuel, every chat that starts from the button gets an answer in seconds, day and night. The AI Agent replies from your knowledge base, helps customers choose, saves their details as leads, books appointments and hands complex chats to your team in live chat.
How to add a WhatsApp chat button to your website
- Create the buttonMake it free in the Chatfuel generator: your number, a welcome message and a pre-filled text.
- Paste the codeAdd it before the closing </body> tag. It works on any website builder or HTML site.
- Connect WhatsAppConnect a new number to Chatfuel, or the one you use in the WhatsApp Business app.
- Turn on AI AgentSwitch on AI for WhatsApp messages and add your FAQs, products and policies.
What happens after the click
Nuvia SkinBusiness account- Delivery time
- 1–3 business days
- Returns
- Within 30 days
- Store hours
- 9:00–19:00
WhatsApp button alone vs Chatfuel
A free button opens the chat. Chatfuel makes sure every chat gets an answer, at any hour.
| Factor | Button alone | Button + Chatfuel |
|---|---|---|
| Reply time | When someone checks the phone | AI Agent replies in seconds, 24/7 |
| After hours | Chats wait until morning | Answered day and night, or only after hours |
| Your team | One phone, one person | Everyone answers from one live chat inbox |
| Leads | Lost in a long chat list | Saved with their details in Leads |
| Bookings | Back-and-forth messages | AI Agent books free slots in your calendar |
| Complex questions | You answer everything yourself | Handed to a teammate with an AI summary |
Learn more about the WhatsApp chat button
- Free WhatsApp button generator
Create the button code for your website in a minute.
Read more - How to add a free WhatsApp button
Step by step, from your number to the code on your site.
Read more - Connect your WhatsApp Business app
Keep your number, contacts and chat history, and add AI on top.
Read more - Turn on AI for WhatsApp
Choose which WhatsApp chats the AI Agent answers.
Read more
WhatsApp chat button FAQ
A button on your website that opens a WhatsApp chat with your business. Visitors tap it, WhatsApp opens with your number and a pre-filled message, and they only need to tap send.
Yes. You can create the button code for free with the Chatfuel generator, without a Chatfuel account. To have the AI Agent answer the chats, connect your number to Chatfuel. Every plan starts with a 7-day free trial.
No. Fill in the generator, copy the code and paste it before the closing </body> tag of your site, or into the custom code setting of your website builder.
WhatsApp opens on their phone, or WhatsApp Web on a computer, with a chat to your number and your pre-filled message already typed. Once they send it, the conversation continues in WhatsApp.
When your number is connected to Chatfuel and AI is on for WhatsApp, the AI Agent answers every message, voice messages included, using your knowledge base. Your team can take over any chat in live chat at any time.
Yes. You can connect the number you already use in the WhatsApp Business app and keep your contacts and chat history. You keep using the app as before, with Chatfuel on top.
Yes. Set your working hours in the knowledge base and choose “Outside working hours” in the When AI replies setting. Your team handles chats during the day, and the AI Agent takes over when you’re closed.
The WhatsApp button moves the conversation to WhatsApp, so you get the customer’s number for follow-ups. The Chatfuel website chat widget keeps the conversation in a chat window on your site. You can use both.
Turn visitors into WhatsApp customers
Add the WhatsApp chat button to your site and let the AI Agent answer every chat. Start with a 7-day free trial.