AI chatbot for restaurants that books tables 24/7
An AI assistant for restaurants, cafés, and bars. It answers guests on WhatsApp, Instagram, and your website, books tables, takes takeaway orders, and sends reminders, while your team looks after the room.
Trusted by agencies and businesses
- Official Meta Partner
- 7M+ clients since 2015
Fuller tables, bigger checks
What restaurants get when AI answers guests and takes bookings right in the chat.
- ×2–4
more table bookings
- +25%
higher average check
- 82%
guest satisfaction
Based on Chatfuel restaurant projects. Results vary by venue, audience, and setup.
Guests book with the place that answers first
People message a few places before they choose where to eat. During service, your team has no time for the phone or DMs.
- Busy during serviceAt lunch and dinner, messages wait while your team works the floor.
- Late-night requestsGuests plan dinners and order late, after the manager has gone home.
- No-showsA forgotten reservation leaves a table empty for the whole evening.
- The same questions all dayMenu, hours, parking, and vegan options take up your team’s time.
Built for every food business
- RestaurantsBook tables, answer menu questions, and fill quiet weeknights.
- Cafés and coffee shopsTake pre-orders and share today’s specials in the chat.
- Bars and pubsBook tables for match nights and pass group requests to your team.
- Delivery and takeawayTake orders in the chat and send your payment link.
How Chatfuel works for restaurants
- Connect your channelsConnect WhatsApp Business, Instagram, Facebook, and your website chat in a few clicks.
- Add your menu and hoursAdd dishes with photos and prices, your hours and location, and the times guests can book.
- Let AI take the first chatIt answers questions, suggests dishes, books tables, and takes orders with your payment link.
- Your team takes overEvents, complaints, and special requests go to your team in live chat, with the full history.
Automate your guest communication
- Menu with photos
- Opening hours
- Location and parking
- Allergens and diets
Olive & ThymeBusiness account
Your team only vs Chatfuel
Chatfuel doesn’t replace your staff. It takes the routine chats, bookings, and orders, so your team can focus on the guests in the room.
| Factor | Team only | Chatfuel |
|---|---|---|
| First response | When someone is free between tables | Instant, 24/7 |
| Table booking | Calls and back-and-forth in DMs | Free times offered and booked in the chat |
| Reminders | Phone calls, if there’s time | Sent automatically on WhatsApp |
| Takeaway orders | Written down by hand from chats | Confirmed in the chat with your payment link |
| Menu questions | Answered one by one | Answered by AI from your menu |
Learn more about AI for restaurants
- Chatbots for restaurants
Ideas for using a chatbot to cut costs and win more guests.
Read more - Booking right in WhatsApp
Why booking in the chat beats a link to an outside widget.
Read more - WhatsApp broadcasts
How to send news and offers to guests who opted in.
Read more - Orders in the chat
How the AI agent takes orders and sends your payment link.
Read more
Restaurant chatbot FAQ
It’s an assistant that replies to guests in your messaging channels. Chatfuel answers questions about your menu, prices, and hours, books tables, takes takeaway and delivery orders, sends reminders, and passes special requests to your team.
Yes. Add table bookings as a service with the times guests can book. The AI offers free times, confirms the booking, and saves it to the Chatfuel calendar. Guests get a WhatsApp confirmation and reminders a day and two hours before.
The AI takes the order in the chat: it confirms the dishes and the total, collects the delivery details, and sends your payment link from Stripe, PayPal, or another provider. It shares the link but doesn’t process payments itself.
Yes. Add your dishes to the catalog with descriptions, prices, and up to 10 photos each, plus your hours, location, and policies. The AI answers from this information and can send dish photos in the chat.
WhatsApp, Instagram, Facebook Messenger, TikTok, and the chat widget on your website, all from one Chatfuel account.
Yes. Your team works from a shared inbox and can step into any chat. The AI also hands chats over based on rules you set, with a summary and the full history.
It depends on the plan and the features you need. See the current plans and prices on the Chatfuel pricing page.
Answer every guest, fill every table
Reply in seconds, book tables 24/7, and let your team focus on service.