How do I connect ChatGPT to WhatsApp Business?

First, connect your WhatsApp Business number to Chatfuel. Then in ChatGPT open Plugins, find Chatfuel, install it and sign in with Chatfuel. ChatGPT can then work with your WhatsApp chats and the AI Agent that answers them.

Is Chatfuel an official ChatGPT plugin?

Yes. Chatfuel is an official ChatGPT partner: the Chatfuel plugin is listed in ChatGPT's plugin directory, and Chatfuel builds and hosts it. You sign in with your own Chatfuel account, and ChatGPT gets only the access you approve.

Does it work in the ChatGPT desktop and mobile apps?

Yes. Plugins work in ChatGPT on the web, in the desktop app and on mobile, so once Chatfuel is installed you can use it in any of them. In a chat, type @ and pick Chatfuel.

Will ChatGPT change things without asking?

ChatGPT shows you each action that changes something before it runs it, and Chatfuel tells the assistant to ask first before sending a message or changing settings. Turn on Read-only when you sign in if you only want answers.

I added Chatfuel as a custom MCP server before. What now?

It keeps working. To switch to the directory listing, uninstall the custom one in Plugins and install Chatfuel from the directory, so you don't end up with two Chatfuel plugins.

Does it cover Facebook Messenger and Instagram DMs?

Yes. Chatfuel's one server handles Messenger, Instagram, WhatsApp, TikTok and website chat. Whatever channels you've connected to Chatfuel, ChatGPT can work with.

What can't ChatGPT do in Chatfuel?

Deleting bots or workspaces, billing, team management, broadcasts and turning the AI off on every channel stay in the Chatfuel dashboard. Flows are not part of MCP.

Connect ChatGPT to WhatsApp, Instagram, and Facebook

Chatfuel is in ChatGPT's plugin directory. Install it, sign in once, and set up and run your AI Agent by asking. Works on chatgpt.com and in the desktop and mobile apps.

Add to ChatGPT

ChatGPT

Review this week's chats. What did clients ask that our AI couldn't answer?

Chatfuel · review_chats

Chatfuel · get_knowledge_base

87 chats this week. Your FAQ doesn't cover three things clients keep asking:

Parking nearby (9 chats)
Gift cards (6 chats)
Saturday hours (4 chats)

Give me the answers and I'll add them.

Free parking behind the building. Gift cards from $50. Saturdays 10 am to 4 pm.

Chatfuel · add_faq

Added all three to your FAQ. Your AI Agent answers with them from now on.

Ask anything

ChatGPT

Review this week's chats. What did clients ask that our AI couldn't answer?

Chatfuel · review_chats

Chatfuel · get_knowledge_base

87 chats this week. Your FAQ doesn't cover three things clients keep asking:

Parking nearby (9 chats)
Gift cards (6 chats)
Saturday hours (4 chats)

Give me the answers and I'll add them.

Free parking behind the building. Gift cards from $50. Saturdays 10 am to 4 pm.

Chatfuel · add_faq

Added all three to your FAQ. Your AI Agent answers with them from now on.

Ask anything

How to connect Chatfuel to ChatGPT

Find Chatfuel in ChatGPT
In ChatGPT, open Plugins in the sidebar and search for Chatfuel, or open the listing right away:
chatgpt.com/plugins
Install and sign in
Click + to install the plugin, then click Connect, log in to Chatfuel and approve. In Enterprise workspaces, an admin turns plugins on first.
Ask ChatGPT
Write what you need, or type @ and pick Chatfuel. ChatGPT calls Chatfuel's tools and shows you what it's about to change.

Full setup guide

What can ChatGPT do with Chatfuel?

Switch the AI on

Ask ChatGPT to turn on the AI for WhatsApp, Instagram or Messenger. It checks your channels first and asks before switching anything on.

Teach it answers

Give ChatGPT your hours, prices or a document. It adds them to the FAQ your AI Agent answers from and skips duplicates.

Change reply rules

Tone, working hours, follow-ups and handoff to your team are settings ChatGPT can change on request.

Automate comment replies

Choose a post and a trigger word. ChatGPT sets up the public reply and the DM; TikTok gets keyword replies.

Spot gaps in the FAQ

ChatGPT reviews recent chats, lists the unanswered ones and missing answers, and fills them in once you reply.

Set up services

List your services, prices and specialists. ChatGPT adds them, and customers can book in chat.

ChatGPT reaches every channel you run in Chatfuel

Once Chatfuel is added, ChatGPT works with WhatsApp, Instagram, Facebook, TikTok and website chat, whichever of them your account has connected.

There's no separate setup per channel or per app: one MCP server covers them all.

What is ChatGPT?

ChatGPT is OpenAI's AI assistant, on chatgpt.com and in the desktop and mobile apps.

Plugins let ChatGPT use the tools of other apps, and Chatfuel is one of them in ChatGPT's plugin directory. With it installed, ChatGPT can set up your AI Agent and work with your chats from the conversation.

How ChatGPT connects to Chatfuel

MCP (Model Context Protocol) is an open standard for giving AI assistants access to outside tools. ChatGPT plugins connect to apps like Chatfuel through it.

Chatfuel's server exposes ready-made tools for your account (chats, FAQ, comment replies, services) plus guided playbooks, so ChatGPT knows the right order of steps for each job.

No servers to run

Chatfuel hosts it at mcp.chatfuel.com. You install the plugin in ChatGPT and sign in: no address to paste, nothing to configure.

What can you ask ChatGPT to do with Chatfuel?

Turn on the AI for my Instagram DMs
Add our new opening hours to the FAQ
What did customers ask most this week?

Reply to “price” comments on my last post with a DM
Hand complaints to my team instead of the AI
Why didn't the bot reply on WhatsApp?

Chatfuel MCP with other MCP servers

Connect Chatfuel MCP and another service's MCP server to the same assistant, and ask about both in one chat.

All MCP integrations

Is it safe to let ChatGPT act on your Chatfuel account?

Sign in, no shared passwordChatGPT connects through OAuth on Chatfuel's page. Your Chatfuel password never goes to ChatGPT.
Read-only modeChoose Read-only when you approve, and ChatGPT can only view your bots and chats.
You confirm each changeChatGPT shows actions that change something before running them, and Chatfuel asks it to check with you first.
Disconnect anytimeRevoke ChatGPT in Connected apps in Chatfuel whenever you want; access stops at once.

FAQ

Common questions about ChatGPT and Chatfuel.

First, connect your WhatsApp Business number to Chatfuel. Then in ChatGPT open Plugins, find Chatfuel, install it and sign in with Chatfuel. ChatGPT can then work with your WhatsApp chats and the AI Agent that answers them.

Run your WhatsApp, Instagram and Facebook AI from ChatGPT

Install Chatfuel from ChatGPT's plugin directory, then just ask ChatGPT.

Try for free