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Boost your business with ads that click to message

Use Chatfuel automation to motivate people who click on your Meta ads to purchase at your store. The bot greets every lead in Messenger, Instagram, or WhatsApp, shares the right offer, and sends them to checkout.

Trusted by brands and agencies


  • Official Meta Partner
  • 7M+ clients since 2015
  • 4.6+/5On leading review platforms

A click on your ad is only half the sale

People who tap your ad are curious, not sold yet. If the chat that opens feels slow or generic, they close it, and the click you paid for is gone.

  • A generic greetingEveryone gets the same reply, whatever ad they tapped.
  • No contact detailsPeople leave the chat before you learn who they are.
  • No reason to buy nowWithout a timely offer, interest fades by the next scroll.
  • One chat, then silenceWithout an opt-in, you can’t reach them with your next offer.

Get more conversions with Meta and Chatfuel superpowers

Meta’s targeting technology

Reach and retain people who most likely find your ads relevant. Ads that click to message send people directly into conversation with your business.

Chatfuel automation

Jump into immediate communication with the leads from ads:

  • Display relevant offers
  • Collect leads data
  • Encourage a purchase

How to connect your Meta ads to Chatfuel

  1. Build your botSet up the chat flow in Chatfuel’s visual builder or start from a template.
  2. Create a click-to-message adIn Ads Manager, choose Messenger, Instagram, or WhatsApp as the place people message you.
  3. Connect the ad to a flowPick the flow each ad starts, so the greeting matches the offer people tapped.
  4. Sell in the chatThe bot shares offers, collects contact details, and sends people to checkout.

From ad click to customer

New to Nuvia? Get 15% off your first order. Tap to chat with us.

Send message
Nuvia SkinTypically replies instantly
Today 21:14Hi! 👋 Thanks for tapping our ad. Want to see this week’s offer?Show me the dealBrowse products
Aa
Started from your ad

One bot for every ad that clicks to message

  • Click-to-Messenger adsFacebook and Instagram ads that open a Messenger chat with your bot.
  • Click-to-Instagram adsBring people from your ads straight into your Instagram Direct.
  • Click-to-WhatsApp adsStart WhatsApp chats with your business from any Meta ad.
  • Meta Conversions APISend leads and sales back to Meta, so it finds more people like your buyers.

Ad to a website vs ad to a chat

A website still has its place. A chat simply gets more from the first moments after the click, when interest is at its peak.

FactorAd to a websiteAd to a Chatfuel chat
After the clickA page loads and visitors look around on their ownA chat opens with the offer from the ad
OfferThe same page for everyonePicked from each person’s answers
Contact detailsOnly if visitors fill in a formCollected in the chat, step by step
QuestionsAnswered later by email, if at allAnswered right away, 24/7
Next contactRetargeting ads onlyA message in the same chat, with their opt-in

7M+ businesses chose Chatfuel

  • Yann I

    Online Media · Capterra

    No coding or any special skill required, simply click on a button, select the options that you prefer and set that up.

  • Donna M

    President · Software Advice

    I like that you can easily create a chat bot. They quickly created a great bot that linked direct to my website.

  • Mateusz W

    Growth Hacker · G2

    It's def one of my favorite chatbot tools out there. You can use it for very simple bots but also for super complex ones.

  • William V

    Web developer · G2

    Using Chatfuel is not only to ensure a bright future, it is also a pleasure. Starting to use it is the best thing you can do, right now.

  • Alejandro S

    Digital Content Director · Capterra

    I created a chatbot that assists with many common questions and tasks with minimal work from employees. I recommend this service to many people.

  • Maricar

    Database Manager · Software Advice

    Data gathering using Chatfuel is the best!

  • Jason W

    Director of Education · G2

    I feel their heart is beneath their product, which is always the best. They are very friendly and offer clear tutorials.

  • Laverne S

    Alchemist · Software Advice

    The ease of use. Prompt customer support. Ongoing upgrades.

Meta ads chatbot FAQ

  • It’s a bot that takes over the chat when someone taps a Facebook or Instagram ad with a Send message button. It greets the person, answers questions, shares offers, and collects contact details, so every click becomes a conversation.

Sync your Meta ads with Chatfuel

Turn people who click on your Meta ads into customers of your store.