Greeting
What is a greeting?
In conversational AI and chatbots, a greeting is the initial message or prompt that starts a conversation with a user.
The greeting sets the tone and provides context for the interaction. It lets the user know they are talking to an AI assistant or chatbot and gets the dialogue going.
A good greeting accomplishes a few key things:
More advanced chatbots may customize their greetings based on factors like the time of day, the user's profile/history, or the channel they came through.
The greeting sets the tone and provides context for the interaction. It lets the user know they are talking to an AI assistant or chatbot and gets the dialogue going.
A good greeting accomplishes a few key things:
- It's friendly and conversational to establish rapport.
- It introduces who/what the chatbot is.
- It prompts the user on how to start the conversation.
More advanced chatbots may customize their greetings based on factors like the time of day, the user's profile/history, or the channel they came through.
Tags: Chatbots