Quick reply

What are quick replies?

Quick replies are buttons with pre-written responses in messaging apps or chatbots. They help users make choices easier instead of typing out full responses.

Quick replies guide users through the conversation by showing them clear options to choose from at each step.

Quick replies examples

Some common uses of quick reply buttons include:
  1. Yes/No questions
  2. Picking from a list of options
  3. Confirming details like dates/times
  4. Navigating through different menus or topics
  5. Providing ratings or feedback scores
  6. Buttons combined with images

By letting users simply tap to respond, quick replies make chatbot conversations smoother and more user-friendly, especially on mobile devices. They also ensure more accurate responses compared to open-ended text inputs.
Tags: Chatbots