Katie Ranaraja
Hi, I'm Katie. I enjoy how the content creation and management combine marketing, tech, SEO, business metrics, and more. And I enjoy sharing my knowledge with you.
Content team lead · 26 articles
AI in customer service: how to improve customer experience
Learn what AI is and why using it for customer service is a game-changer to achieve greater success in the long run. Customer service is essential for every.
Best AI Chatbots in 2024: Boost Your Business
Discover the best AI chatbots for business in 2024. Learn how they boost customer engagement, automate support, and drive sales growth.
What Is WhatsApp Business and How to Use It
What WhatsApp Business is: the free app vs. the WhatsApp Business Platform, key features, what it costs and how to answer every chat with an AI Agent.
What is WhatsApp Business API and how to use it
A comprehensive overview of WhatsApp Business API, its features, benefits, pricing, creating an account, and more. As a popular messaging app with over 2.
WhatsApp marketing: strategy, tips and examples
In 2022 WhatsApp became the most popular messaging app. Learn about using it for business, a marketing strategy, examples, and tips.
Best eCommerce chatbots that can boost your business
eCommerce chatbot: what it is, how to use it, examples and benefits for your business. Bonus: free chatbot templates to use right away.
Best free chatbot templates for your business
To use a bot, you don't need to build it: just copy a chatbot template, customize and activate it. Read on and get 10 free bot templates.
Instagram Ads: Drive Users to DMs & Messenger Bot
Learn how to set up Instagram Direct ads, and Instagram ads that click through to your Messenger bot. If you use Instagram for business, you should know about.
Put it into practice
Connect your channels and let the AI Agent answer customers 24/7.