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About Us

We’re a global team on a mission to simplify the way businesses communicate with their customers via conversational marketing and messaging.

  • 2015Chatfuel was founded
  • 1B+messages sent monthly through Chatfuel
  • 7M+businesses have chosen Chatfuel since 2015
  • 4.4/5average rating on G2

Our story

From the first chatbots on Messenger to agentic infrastructure and tools for developers.

  1. 2015

    Chatfuel is founded

    The top two most downloaded apps in the world are for messaging. Facebook has just released their messaging API, and the way we all do business online is about to change. We created Chatfuel to be the easiest way for brands to take advantage of conversational commerce on social media. The founding team has been accepted to the top startup accelerator in the world: Y Combinator.

  2. 2016

    Y Combinator and 120,000 bots

    Chatfuel joins Y Combinator’s Winter 2016 batch. By March, people have built more than 120,000 bots on Chatfuel that serve over five million users. At F8, TechCrunch launches its own Messenger bot, built with Chatfuel.

  3. 2021

    Instagram joins Chatfuel

    We launch Instagram automation. Businesses can now answer Instagram DMs automatically with the same no-code tools they use on Messenger.

  4. 2022

    AI agents arrive

    Our no-code platform for building Messenger and Instagram chatbots now fuels over a billion conversations each month. Our tech empowers hundreds of thousands of businesses to connect with customers via chat automation—from small, local businesses to major brands like Adidas and Levi’s.

    This year we also launch AI agents. Instead of following fixed scripts, they understand what customers ask and answer in their own words.

    Automation is the future when it comes to growing a business. At Chatfuel, we’re on a mission to put that technology in the hands of all business owners, everywhere.

  5. 2023

    WhatsApp joins Chatfuel

    Chatfuel comes to WhatsApp. Businesses can now run the same automation and AI agents on the official WhatsApp Business API, right where their customers chat every day.

  6. 2024

    TikTok comes on board

    We add TikTok. Brands can reply to TikTok messages automatically and turn video views into conversations and sales.

  7. 2025

    Full move to Agentic Infrastructure

    Chatfuel completes its move to Agentic Infrastructure. The whole platform now runs on AI agents that reply, qualify leads, book appointments and follow up on every channel on their own.

  8. 2026

    SDK and MCP for developers

    We launch the Chatfuel SDK for developers and an MCP server. Developers can build their own products on top of Chatfuel, and AI assistants can connect to it through the Model Context Protocol.

What drives us

The principles behind everything we build, from the first bot builder to today’s AI agent.

  • Simple by designNo code required. If you can write a message, you can automate your sales.
  • Automation for every businessFrom a local salon to a global brand, every business should answer its customers instantly.
  • Built on official APIsWe’re an official Meta Business Partner and WhatsApp Business Solution Provider, and fully GDPR-compliant.
  • Remote and globalOur fully remote team works across countries and time zones, just like the businesses we serve.

Backed by world-class investors

  • Y Combinator
  • Greylock Partners
  • 500 Startups
  • Knight Foundation

  • Official Meta Business Partner
  • WhatsApp Business Solution Provider

Our team

Chatfuel is powered by a fully remote team that’s changing how businesses market and grow.

  • A Chatfuel teammate working from a home kitchen
  • A laptop on a sunny windowsill among house plants
  • A Chatfuel teammate working from the floor of a cozy room
  • A Chatfuel teammate in sunglasses working from the couch
  • A cat in sunglasses next to a laptop with the Chatfuel logo
  • A Chatfuel teammate working with a child on their lap
  • A cat napping on a teammate’s lap next to a laptop

Chatfuel FAQ

  • Chatfuel was founded in 2015, when messaging apps became the most downloaded apps in the world. The founding team was accepted to Y Combinator, the top startup accelerator in the world.

Grow your business with Chatfuel

Set up an AI agent that turns every chat into a sale.