Boost commerce on WhatsApp with Chatfuel
Chatfuel is a messaging platform for e-commerce marketers and business owners who aim to increase lead generation and qualification, upsell, cross-sell, and boost revenue on WhatsApp.
Upgrade your WhatsApp business number
- Unlimited agents on one number
Improve customer service and response times by allowing multiple agents to handle messages within a single WhatsApp number.
- Green badge verification
Get the verified green badge with Chatfuel, the official provider of the WhatsApp API.
- Integration with ChatGPT
Maximize your WhatsApp number potential, enhance customer engagement, and drive growth by seamlessly integrating ChatGPT.
Bring your engagement ideas to life with our service, designed for merchants
Get exceptional customer support and data protection
- The fastest customer support
Our support team is available 24/7 and usually responds within 5 min.
- 99,99% service uptime
Experience industry-leading reliability with our service, which guarantees an uptime of 99.99%.
- GDPR compliance
We prioritize your privacy and security and are proud to comply with GDPR for the highest level of data protection.
Use powerful tools for effective customer engagement
Leverage all the power of WhatsApp using a reliable service
Frequently Asked Questions
A WhatsApp chatbot is software that uses pre-programmed rules or artificial intelligence (AI) to automate and replace human conversations on WhatsApp: send messages in real-time, 24 hours and 7 days a week.
WhatsApp bots do the same work as chatbots on other messaging channels: automate customer support, improve customer experience and customer service by responding to and sending WhatsApp messages, collecting data, and more.
First, choose a reliable platform that allows you to create a WhatsApp bot. Most have templates, guides, and other resources to help you build a chatbot. Or, you can create a conversation flow from scratch depending on your needs and customize it as you wish.
On most chatbot platforms, building a WhatsApp chatbot is free. The following expenses depend on the platform’s pricing and whether you use the free WhatsApp Business app with limitations or the WhatsApp Business API. You’ll have to connect your WhatsApp business account for the last two options and a phone number for both.
API (application programming interface) is a set of definitions and protocols for building and integrating application software. For example, you can use the API for WhatsApp chatbots to integrate your system into a chatbot service and create self-service workflows for your business.