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Published October 9, 2023

Best ManyChat alternatives in 2024 [free & paid]

Explore the top Manychat competitors, their pros, cons, pricing, and tips on choosing the best solution for your business.

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If you want to add live chat to your website, automate communication with your audience on social media, and export data to Google Sheets, but Manychat is not the right solution for you — don't worry.

Whether you find that Manychat lacks features you need, its pricing doesn't suit your needs, or you just don't like its user interface, there are many Manychat alternatives that you can consider.

In this article, we'll explore the top competitors of Manychat, including their pros, cons, pricing, reviews, and tips on choosing the best solution for your business so that you can make a knowledgeable decision. Let's dive in.

11 ManyChat alternatives for 2023

Let's have a quick look at the comparison table before getting into the detailed review of the ten of the top ManyChat competitors:

Name

Rating on G2

Free plan

Customers.ai

4.8/5

Landbot

4.7/5

SendPulse

4.6/5

Klaviyo

4.6/5

ActiveCampaign for Marketing

4.5/5

Chatfuel

4.5/5

Intercom

4.5/5

IBM watsonx Assistant

4.4/5

Drift

4.4/5

HubSpot Marketing Hub

4.4/5

Watermelon

4.5/5

Now, when you get the initial overview of the Manychat alternatives, let's closely look at each.

  1. Customers.ai

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Customers.ai is an omnichannel chat (omnichat) messaging platform. Businesses can use it to connect with customers through multiple channels to automate their marketing, sales, and customer service applications using chatbots and live chat operators.

Channels

What's in common with Manychat

VS. Manychat, Customers.ai is*

Social media

SMS

Website, etc.

Conversational marketing

SMS marketing

Slower to reach ROI

Better at support

More usable

*Based on G2 reviews

Pricing:

Customers.ai%20pricing.png

  1. Landbot

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Landbot is a chatbot platform that helps to turn a landing page into a conversational experience. Users can build a web chat solution or automate WhatsApp communication using a chatbot builder or templates. Also, Landbot offers data synchronization to other applications or using Webhooks and APIs.

Channels

What's in common with Manychat

VS. Manychat, Landbot is*

Social media

SMS

Website

Voice assistants, etc.

Conversational marketing

SMS marketing

More expensive

Slower to reach ROI

Better at support

*Based on G2 reviews

Pricing:

Landbot%20pricing.png

  1. SendPulse

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SendPulse is an integrated messaging platform for multi-channel marketing automation. You can use it to run SMS and email campaigns, automate customer communication on messaging apps, and create landing pages and online courses.

Also, you can use SendPulse's CRM to track your marketing activities and customer data.

Channels

What's in common with Manychat

VS. Manychat, SendPulse is*

Social media

SMS

Website

Email

SMS marketing

More expensive

Better at support

Easier to do business with

*Based on G2 reviews

Pricing:

SendPulse%20pricing.png

  1. Klaviyo

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Klaviyo is a platform for sending SMS, emails, and mobile push notifications. You can use it to centralize customer data and interactions and build, deliver, and optimize personalized experiences.

Channels

What's in common with Manychat

VS. Manychat, Klaviyo is*

Mobile pushes

SMS

Emails

Marketing automation

SMS marketing

More expensive

Easier to do business with

Better at meeting requirements

*Based on G2 reviews

Pricing:

Klaviyo%20pricing.png

  1. ActiveCampaign for Marketing

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ActiveCampaign for Marketing is a platform that lets you tailor personalized touchpoints with customers, track their preferences and behavior, customize your campaigns based on the customer lifecycle across multiple platforms, and more.

Channels

What's in common with Manychat

VS. Manychat, ActiveCampaign for Marketing is*

Social media

SMS

Emails

SMS marketing

Email marketing

Conversational marketing

Marketing automation

More expensive

Slower to reach ROI

Better at support

*Based on G2 reviews

Pricing (Marketing):

ActiveCampaign%20for%20Marketing%20pricing.png

  1. Chatfuel

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Chatfuel is a no-code 'drag-and-drop' AI-powered messaging platform. You can use it to automate marketing sales and support, lead generation, reply to FAQs in comments and direct messages in real time, collect user data, improve ads, create re-engagement campaigns, and more.

Also, you can create a chat button to interact with your website visitors in instant chat, improving customer experience, support, and engagement.

Chatfuel's interface is intuitive. You can easily create a chatbot in a flow builder or let the in-house bot-building team do it for you.

Channels

What's in common with Manychat

VS. Manychat, Chatfuel is*

Social media

Websites

Conversational marketing

Bot platforms

More expensive

Easier to do business with

Better at support

*Based on G2 reviews

Pricing:

Chatfuel%20pricing.png

  1. Intercom

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Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.

Channels

What's in common with Manychat

VS. Manychat, Intercom is*

Social media

Emails

SMS

Websites

Conversational marketing

Slower to reach ROI

More expensive

Better at support

*Based on G2 reviews

Pricing:

Intercom%20pricing.png

See also our article Best Intercom alternatives.

  1. IBM watsonx Assistant

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IBM watsonx Assistant is a platform that you can use to build a virtual assistant. It helps automate customer communication, including responding to common questions and inquiries in various channels.

Channels

What's in common with Manychat

VS. Manychat, IBM watsonx Assistant is*

SMS

Websites

Phone assistants

Bot platforms

Slower to reach ROI

More expensive

*Based on G2 reviews

Pricing:

IBM%20pricing.png

  1. Drift

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Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.

Channels

What's in common with Manychat

VS. Manychat, Drift is*

SMS

Websites

Emails

Conversational marketing

Bot platforms

More expensive

Better at support

Easier to do business with

*Based on G2 reviews

Pricing:

Drift%20pricing.png

  1. HubSpot Marketing Hub

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HubSpot Marketing Hub is a CRM platform for marketing automation. You can use it to attract the target audience, improve customer engagement and lead generation, and run marketing campaigns.

Channels

What's in common with Manychat

VS. Manychat, HubSpot Marketing Hub is*

Social media

Websites

Emails

Conversational marketing

Marketing automation

Slower to reach ROI

More expensive

Better at support

*Based on G2 reviews

Pricing:

HubSpot%20Marketing%20Hub%20%20pricing.png

  1. Watermelon

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Watermelon Pulse helps you create an AI chatbot without any manual work. Watermelon's no-code bot solution only requires providing the right data and information to its GPT-4 engine so the chatbot can learn from your organization’s data.

Watermelon Pulse offers human-like conversations, smooth chatbot-human transitions, a simple setup, and adaptability across languages and platforms. With Watermelon's powerful integrations, you can implement a chatbot for any channel your customers use.

Channels

What's in common with Manychat

VS. Manychat, Watermelon Pulse is*

Social media

Websites

Conversational marketing

Marketing automation

More expensive

Better at support

*Based on G2 reviews

Pricing:

Watermelon Pulse pricing.png

How to choose the best ManyChat alternative

If you look for Manychat alternative for some reason, you've got a goos selection. In this article, we explored the ten top Manychat competitors that might work better for your business.

The majority of the alternative platforms offer a free plan, so that you can test them before spending money. Also, we recommend you to pay attention to the specific industries and the business sizes that the platforms are best for.

Tips on choosing a suitable platform

  • Set your goal(s) and requirements (features, channels, integrations, etc.);

  • Set the budget and expected results for desired goals;

  • Pick the platform(s) that reflect on your goal(s), requirements, and budget;

  • Check the product user reviews;

  • Select one or more platforms to use.

If you run eCommerce business and your goal is lead qualification, consider Intercom. If you need a solution with extended features like audience segmentation, API integrations with thousands of apps, the latest generation of ChatGPT built-in, and more — consider Chatfuel.

You won't need coding knowledge to create custom automation for lead generation, customer support, sales, re-engagement, marketing campaigns, and more.

Useful across industries, Chatfuel integration is available for websites, Facebook Messenger, WhatsApp, Instagram, and other customer favorite social media.

Claim your free trial today to experience the difference.