Best ManyChat alternatives in 2024 [free & paid]
Explore the top Manychat competitors, their pros, cons, pricing, and tips on choosing the best solution for your business.
If you want to add live chat to your website, automate communication with your audience on social media, and export data to Google Sheets, but Manychat is not the right solution for you — don't worry.
Whether you find that Manychat lacks features you need, its pricing doesn't suit your needs, or you just don't like its user interface, there are many Manychat alternatives that you can consider.
In this article, we'll explore the top competitors of Manychat, including their pros, cons, pricing, reviews, and tips on choosing the best solution for your business so that you can make a knowledgeable decision. Let's dive in.
11 ManyChat alternatives for 2023
Let's have a quick look at the comparison table before getting into the detailed review of the ten of the top ManyChat competitors:
Name | Rating on G2 | Free plan |
---|---|---|
Customers.ai | 4.8/5 | ✅ |
Landbot | 4.7/5 | ✅ |
SendPulse | 4.6/5 | ✅ |
Klaviyo | 4.6/5 | ✅ |
ActiveCampaign for Marketing | 4.5/5 | ❌ |
Chatfuel | 4.5/5 | ✅ |
Intercom | 4.5/5 | ✅ |
IBM watsonx Assistant | 4.4/5 | ✅ |
Drift | 4.4/5 | ❌ |
HubSpot Marketing Hub | 4.4/5 | ✅ |
Watermelon | 4.5/5 | ✅ |
Now, when you get the initial overview of the Manychat alternatives, let's closely look at each.
- Customers.ai
Customers.ai is an omnichannel chat (omnichat) messaging platform. Businesses can use it to connect with customers through multiple channels to automate their marketing, sales, and customer service applications using chatbots and live chat operators.
Channels | What's in common with Manychat | VS. Manychat, Customers.ai is* |
---|---|---|
Social media SMS Website, etc. | Conversational marketing SMS marketing | Slower to reach ROI Better at support More usable |
*Based on G2 reviews
Pricing:
- Landbot
Landbot is a chatbot platform that helps to turn a landing page into a conversational experience. Users can build a web chat solution or automate WhatsApp communication using a chatbot builder or templates. Also, Landbot offers data synchronization to other applications or using Webhooks and APIs.
Channels | What's in common with Manychat | VS. Manychat, Landbot is* |
---|---|---|
Social media SMS Website Voice assistants, etc. | Conversational marketing SMS marketing | More expensive Slower to reach ROI Better at support |
*Based on G2 reviews
Pricing:
- SendPulse
SendPulse is an integrated messaging platform for multi-channel marketing automation. You can use it to run SMS and email campaigns, automate customer communication on messaging apps, and create landing pages and online courses.
Also, you can use SendPulse's CRM to track your marketing activities and customer data.
Channels | What's in common with Manychat | VS. Manychat, SendPulse is* |
---|---|---|
Social media SMS Website | SMS marketing | More expensive Better at support Easier to do business with |
*Based on G2 reviews
Pricing:
- Klaviyo
Klaviyo is a platform for sending SMS, emails, and mobile push notifications. You can use it to centralize customer data and interactions and build, deliver, and optimize personalized experiences.
Channels | What's in common with Manychat | VS. Manychat, Klaviyo is* |
---|---|---|
Mobile pushes SMS Emails | Marketing automation SMS marketing | More expensive Easier to do business with Better at meeting requirements |
*Based on G2 reviews
Pricing:
- ActiveCampaign for Marketing
ActiveCampaign for Marketing is a platform that lets you tailor personalized touchpoints with customers, track their preferences and behavior, customize your campaigns based on the customer lifecycle across multiple platforms, and more.
Channels | What's in common with Manychat | VS. Manychat, ActiveCampaign for Marketing is* |
---|---|---|
Social media SMS Emails | SMS marketing Email marketing Conversational marketing Marketing automation | More expensive Slower to reach ROI Better at support |
*Based on G2 reviews
Pricing (Marketing):
- Chatfuel
Chatfuel is a no-code 'drag-and-drop' AI-powered messaging platform. You can use it to automate marketing sales and support, lead generation, reply to FAQs in comments and direct messages in real time, collect user data, improve ads, create re-engagement campaigns, and more.
Also, you can create a chat button to interact with your website visitors in instant chat, improving customer experience, support, and engagement.
Chatfuel's interface is intuitive. You can easily create a chatbot in a flow builder or let the in-house bot-building team do it for you.
Channels | What's in common with Manychat | VS. Manychat, Chatfuel is* |
---|---|---|
Social media Websites | Conversational marketing Bot platforms | More expensive Easier to do business with Better at support |
*Based on G2 reviews
Pricing:
- Intercom
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Channels | What's in common with Manychat | VS. Manychat, Intercom is* |
---|---|---|
Social media Emails SMS Websites | Conversational marketing | Slower to reach ROI More expensive Better at support |
*Based on G2 reviews
Pricing:
See also our article Best Intercom alternatives.
- IBM watsonx Assistant
IBM watsonx Assistant is a platform that you can use to build a virtual assistant. It helps automate customer communication, including responding to common questions and inquiries in various channels.
Channels | What's in common with Manychat | VS. Manychat, IBM watsonx Assistant is* |
---|---|---|
SMS Websites Phone assistants | Bot platforms | Slower to reach ROI More expensive |
*Based on G2 reviews
Pricing:
- Drift
Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.
Channels | What's in common with Manychat | VS. Manychat, Drift is* |
---|---|---|
SMS Websites Emails | Conversational marketing Bot platforms | More expensive Better at support Easier to do business with |
*Based on G2 reviews
Pricing:
- HubSpot Marketing Hub
HubSpot Marketing Hub is a CRM platform for marketing automation. You can use it to attract the target audience, improve customer engagement and lead generation, and run marketing campaigns.
Channels | What's in common with Manychat | VS. Manychat, HubSpot Marketing Hub is* |
---|---|---|
Social media Websites Emails | Conversational marketing Marketing automation | Slower to reach ROI More expensive Better at support |
*Based on G2 reviews
Pricing:
- Watermelon
Watermelon Pulse helps you create an AI chatbot without any manual work. Watermelon's no-code bot solution only requires providing the right data and information to its GPT-4 engine so the chatbot can learn from your organization’s data.
Watermelon Pulse offers human-like conversations, smooth chatbot-human transitions, a simple setup, and adaptability across languages and platforms. With Watermelon's powerful integrations, you can implement a chatbot for any channel your customers use.
Channels | What's in common with Manychat | VS. Manychat, Watermelon Pulse is* |
---|---|---|
Social media Websites | Conversational marketing Marketing automation | More expensive Better at support |
*Based on G2 reviews
Pricing:
How to choose the best ManyChat alternative
If you look for Manychat alternative for some reason, you've got a goos selection. In this article, we explored the ten top Manychat competitors that might work better for your business.
The majority of the alternative platforms offer a free plan, so that you can test them before spending money. Also, we recommend you to pay attention to the specific industries and the business sizes that the platforms are best for.
Tips on choosing a suitable platform
Set your goal(s) and requirements (features, channels, integrations, etc.);
Set the budget and expected results for desired goals;
Pick the platform(s) that reflect on your goal(s), requirements, and budget;
Check the product user reviews;
Select one or more platforms to use.
If you run eCommerce business and your goal is lead qualification, consider Intercom. If you need a solution with extended features like audience segmentation, API integrations with thousands of apps, the latest generation of ChatGPT built-in, and more — consider Chatfuel.
You won't need coding knowledge to create custom automation for lead generation, customer support, sales, re-engagement, marketing campaigns, and more.
Useful across industries, Chatfuel integration is available for websites, Facebook Messenger, WhatsApp, Instagram, and other customer favorite social media.
Claim your free trial today to experience the difference.