How many contacts can I store?

You can keep your customer base in Chatfuel and manage contacts from one workspace.

Can my team use the inbox?

Yes. Your team can handle live conversations and follow up when automation needs a human.

Can I cancel anytime?

Yes. You can cancel a paid plan at any time from your billing settings.

Are Meta’s WhatsApp fees included?

Meta charges for WhatsApp messages separately from your plan. Chatfuel pays Meta for you, and the fees come out of the same wallet as your plan’s credits, so you get one bill. See WhatsApp pricing for what Meta charges in 2026.

Three things are metered: AI replies, WhatsApp templates and lead events reported to Meta. Inbox, contacts, bookings, flows and every channel are part of every plan.

Do unused credits roll over?

No. Your plan tops the balance up on each renewal, and what you didn't spend doesn't carry over. Pick the plan by what you'll actually use.

Can I connect integrations?

You can connect tools like Google Sheets, Zapier, Stripe and Chatfuel API.

Do I need technical skills?

No. You can launch with templates and build flows visually.

How fast can I launch?

Most teams can publish a first automation in minutes and improve it over time.

How does annual billing work?

Annual billing lowers the monthly equivalent price and is paid for the year.

What happens when my trial ends?

Your trial comes with a starting balance to test the bot. When it ends, pick a plan here. Your bot and its settings stay.

What if I run out of credits?

Buy a credit pack or turn on auto-reload, and the bot keeps running. Bigger packs cost less per credit, up to 30% off. Need more every month? Move up a plan or contact us and we will help you choose the right setup.

Pricing Plans & Free Trial

What each plan buys you

Chats like the one you described, with the answer quality you picked. Credits reset every month, so this is what a plan covers before you would add credits.

Plan	For you	Chats like yours	Bots
Business: one business
Business SUS$18 / month · US$20	61% used	≈ 330	1
Business MUS$40.50 / month · US$50	24% used	≈ 826	1
Business LUS$81 / month · US$100	12% used	≈ 1,652	1
Business XLUS$153 / month · US$200	6% used	≈ 3,304	1
Business XXLUS$366.67 / month · US$500	2% used	≈ 8,260	1
Agency: several businesses
Agency SUS$90 / month · US$100	12% used	≈ 1,652	3
Agency MUS$202.50 / month · US$250	5% used	≈ 4,130	Unlimited
Agency LUS$396 / month · US$500	2% used	≈ 8,260	Unlimited
Agency XLUS$765 / month · US$1,000	1% used	≈ 16,520	Unlimited
Agency XXLUS$1,845 / month · US$2,500	0% used	≈ 41,301	Unlimited

What things cost

One line each, in US dollars, for the choices above. Your bill shows exact usage.

One bot reply (recommended quality, medium knowledge)US$0.0093

Reading a photoUS$0.0041

Transcribing a voice messageUS$0.0030

Broadcast message, BrazilUS$0.069

Reminder message, BrazilUS$0.0088

Lead event to MetaUS$0.020

Setup via Coworker, per botUS$10

Estimates in US dollars, not quotes. AI rates from the panel model list and the SDK price list.

Pricing

Business S

Agency S

What will your bot cost a month?

1What will the bot do?

Bot settings

2How many customers write to you?

3Anything else?

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