Skin consult triage

A dermatology practice gets three kinds of message on the same number: cosmetic enquiries, medical concerns, and people chasing a result — and they all queue behind each other.

This template sorts them before a human reads anything. The AI asks what the person is coming for, how long it has been going on and whether they have been to the clinic before, records the answers on the contact, and routes medical worries straight to the team while it keeps handling the cosmetic questions about price, downtime and how many sessions a course takes. The practice sees a triaged queue instead of an undifferentiated inbox.