Facebook
Customer service & support
FAQ
FAQ chatbot for ecommerce
Answer your customers' frequent questions automatically at any time.
TemplatesFeedback management
Feedback management
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Let your chatbot respond to comments under all your posts under specific posts only. It automatically recognizes positive and negative reviews and sends a relative response in DMs, comments, or both. You can hand over a conversation to solve complicated issues when needed. Your bot sends a follow-up message later to ask customers if they got their problem solved and lets them request additional support if necessary.
- ✦Feedback management
- ✦Customer support
- ✦Collecting data
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Facebook
Vote & Survey & Quiz
Product recommendations
Ecommerce product recommendations
Convert consumers into customers with automated product recommendations.
Facebook
Customer service & support
FAQ
Complaints support for ecommerce store
Automate customer support and export all the details about each issue.