19 SaaS AI tools and platforms that you should use in 2024

With so many SaaS AI tools and platforms coming out every week, it can be hard to find the diamonds in the rough. Which ones are worth trying out? Which ones are best for you and your business? That’s what we’re here to find out today.

After analyzing dozens and dozens of options on the market right now, we’ve identified the ones that you absolutely need to know about. Keep reading to find out what those are.

What are SaaS AI tools?

Before jumping in, let’s make sure that we know what SaaS AI tools are.

SaaS (software as a service) is a cloud-based service where instead of downloading the software, you instead access it over the internet via a browser.

AI (artificial intelligence) involves creating algorithms that allow computers to perform tasks that typically require human intelligence. AI and machine learning can include tasks like understanding natural language, recognizing patterns, solving problems, and making decisions.

Put together, we get SaaS AI tools, which are AI-powered applications or platforms that users can access over the internet without needing to install them on local systems or servers. That way, users access a SaaS company’s server remotely to solve their issues.

A SaaS business and the whole SaaS industry offer tools that leverage AI to offer services like data analytics, customer service automation, marketing automation, and more.

Top SaaS AI tools and platforms

Whether you’re a freelancer, an employee at a company, or a startup founder, at least one of these tools will help you in your everyday job.

1. UiPath

UiPath is a leading robotic process automation (RPA) platform that uses AI to automate tasks across industries. It can understand documents, make data-driven decisions, and collaborate with humans, aiming to boost efficiency and reduce errors in businesses.

2. Chatfuel

Chatfuel offers no-code ChatGPT-powered chatbots for Facebook Messenger, WhatsApp, Instagram, Telegram, etc. These bots can understand user queries, provide personalized responses, and handle time-consuming tasks like order processing and answering FAQs.

3. OpenAI

OpenAI offers advanced AI systems like GPT-4, known for its precise and human-like conversational capabilities, and DALL·E, which creates realistic images from text. Their Whisper model excels in speech recognition and translation, while developers can use GPT-4 to craft interactive chatbots and fine-tune them for specific tasks.

4. DataRobot

DataRobot provides an AI platform that automates the data science process from data to actionable insights. It offers features like machine learning, model monitoring, and decision intelligence, catering to industries like banking, healthcare, and marketing.

5. Wix

Wix is a powerful website builder with AI capabilities. Their Artificial Design Intelligence (ADI) tool allows users to craft personalized websites based on their preferences. It offers customer content suggestions and simplifies the website creation process.

6. HubSpot

HubSpot is a comprehensive platform offering marketing, sales, customer service, and CRM software. It features AI-powered tools for email marketing, automated sales, improving customer service and customer experience, and content management, integrating with over 500 apps.

7. Zapier

Zapier integrates AI with automation to enhance work processes. It offers natural language zaps, AI-powered chatbots, and data formatting. It can be connected directly with OpenAI to accelerate tasks.

8. GitHub

GitHub recently released its Copilot feature, powered by OpenAI Codex. The tool assists developers in writing code, provides code suggestions based on context, and ensures quality and data protection.

9. Adobe

Adobe’s tools are a go-to for designers and photographers seeking enhanced productivity. Their generative AI tool Firefly allows users to recolor, extend images, alter images with text inputs, and more. Sensei is another Adobe AI-powered tool that offers features like facial recognition and advanced analytics.

10. Canva

Canva, the user-friendly editing tool, offers an AI image generator that can create images based on user input, ensuring designs are tailored and engaging.

11. Midjourney

Midjourney is a generative AI tool that can create images from natural language. It’s one of the best AI image generators out there and is known for its high-quality results.

12. Notion

Notion is a productivity and note-taking application. The AI capabilities of the tool allow users to enhance writing, write faster, and automate tedious tasks.

13. Luminoso

Luminoso is an AI platform for natural language understanding and text analytics. It offers solutions like 'Daylight' and 'Compass' to transform complex data into actionable insights.

14. ClickUp

ClickUp is an AI-enhanced platform that centralizes work processes, allowing teams to plan, track, and manage tasks efficiently.

15. Perfecto

Perfecto’s Scriptless Mobile tool streamlines mobile app automation without the need for technical scripting, focusing on continuous testing.

16. Essense

Essense specializes in AI-driven user feedback analysis, providing insights into customer sentiments and tracking product launch sentiments.

17. Akkio

Akkio harnesses AI for Generative BI, offering a platform for real-time decision-making and business insights.

18. Synthesia

Synthesia is the leading AI video creation platform, transforming text into videos with AI avatars and voiceovers in multiple languages.

19. Mailmodo

Mailmodo is an all-in-one email marketing platform that provides solutions for all your email marketing needs. It lets you create and send AMP-powered interactive emails using their editable pre-made templates. They also have a drag-and-drop editor to make the process easy. It also allows you to automate and send triggered emails and design customer journeys using their visual customer journey editor. It also has an integrated analytics dashboard that gives you an overview of the performance of your email marketing campaigns. Other features include dynamic segmentation, send time optimization, A/B testing, and a new AI subject line generator.

Automate customer service with Chatfuel

If you’re looking to save person-hours, cut costs, and increase customer satisfaction, Chatfuel is for you.

Powered by ChatGPT by OpenAI, you can have your very own dedicated assistant that will understand user questions and provide tailored responses. You can set up your chatbot and train it on your documentation in just minutes. Say goodbye to time-consuming tasks and hello to more efficient work days. Don’t wait, try Chatfuel today with a free trial.