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Published February 26, 2024 in

Cut sales response time and improve customer engagement with AI automation set up in 15 minutes

Engage and qualify leads efficiently with AI automation using an easy-to-follow setup guide and ready-made template.

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Response time can define whether you win a customer or lose them to competitors. With AI automation, your leads get instant answers to their questions, regardless of your sales team's availability. Read on to learn how to cut sales response time and boost customer engagement using AI automation set up in less than 15 minutes.

Challenges addressed by AI automation

  • Inefficient handling of customer inquiries. Increase sales by automating lead qualification and routing qualified leads to salespeople.

  • High volume of inquiries overloading teams. Manage larger volumes of inquiries without adding extra load to your staff or expanding the team.

  • Slow sales response times. Respond to customer messages faster, ensuring that you don't miss out on opportunities.

Key benefits of AI automation

  • Efficient lead processing. AI automation ensures fast and efficient handling of every inquiry, capturing every business opportunity and increasing conversion rates.

  • Faster sales responses. AI automation enables prompt and efficient customer interactions, which boosts customer satisfaction and overall sales performance.

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Set up AI automation in 3 simple steps

Explore the detailed guide and ready-made template that will help you set up AI automation in under 15 minutes. Faster than your sales agent qualifies a lead.

  1. Connect your WhatsApp number to Chatfuel (5 minutes)

  • Log in to your Chatfuel account.

  • Go to the Home tab in the dashboard, find the WhatsApp Business section, and click Connect.

  • Choose Use your number and follow the steps to verify your phone number with your Meta Business Account.

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Please note that you need to use a new phone number to avoid conflicts with your existing accounts and potential data loss.

Find a detailed guide on connecting your WhatsApp number here.

  1. Copy the template and fill in the details (5 minutes)

The next steps will depend on whether you want your chatbot to directly sell or qualify leads and then transfer them to sales managers.

2.1. If you want to sell directly:

  • Click the link to get the template and save it to Chatfuel.

  • Add your business details to the ChatGPT block.

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2.2. If you want to qualify leads and then route qualified ones to sales managers:

  • Click the link to get the template and save it to Chatfuel.

  • Add your business details to the AI Agent block.

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In both scenarios, test the flow to ensure it works as expected.

  1. Activate the bot (5 minutes)

Ensure that you have an Entry Point in place so that users can start conversations with your bot. Main Entry Points include:

  1. Chat launched by new users. Initiates conversations when a user texts your WhatsApp Business number for the first time. To enable users to reach out to you via WhatsApp, make sure your website includes your WhatsApp phone number.

  2. Bot link. Starts the conversation from a specific block in your flow. Use links or QR codes to invite users to interact with the bot.

  3. WhatsApp chat button. Adds a conversation-starting button to your website. Customers can click on it to initiate a conversation in WhatsApp Messenger.

  4. Pop-up. Incorporates a pop-up window on your website with an image, header, body text, and CTA (call-to-action) button. By clicking the pop-up, customers start a conversation with your business on WhatsApp.

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Learn more about each Entry Point here.

That's it! You're all set to process incoming inquiries and qualify leads quickly and efficiently.

For more details, please check the complete guide on enhancing lead qualification and sales.

Watch the full video on creating an AI agent for lead qualification in 5 minutes below, and follow the Chatfuel YouTube channel for more insights and tutorials.