Messenger chatbots
What are messenger chatbots?
Messenger chatbots are virtual assistants that live inside messaging apps like Facebook Messenger, WhatsApp, Instagram, etc. Instead of a website or mobile app, users can interact with these chatbots through the familiar messaging interface they already use.
What can messenger chatbots do?
Conversational interface: They communicate with users through back-and-forth messaging conversations, just like talking to another person.
Cross-platform: Messenger chatbots can work across multiple messaging platforms like SMS texts, Facebook Messenger, Telegram etc.
Automated & 24/7: They use AI and rules to automatically respond to user messages at any time of day.
Contextual understanding: Advanced chatbots can understand and keep track of the conversation context/history.
Multimedia: They can send and receive text, images, files, and other multimedia during conversations.
Messenger chatbots make it easy for users to get information, get tasks done, and receive support without leaving their preferred messaging app. For businesses, they offer an engaging way to interact with customers on the channels they're already using.
Cross-platform: Messenger chatbots can work across multiple messaging platforms like SMS texts, Facebook Messenger, Telegram etc.
Automated & 24/7: They use AI and rules to automatically respond to user messages at any time of day.
Contextual understanding: Advanced chatbots can understand and keep track of the conversation context/history.
Multimedia: They can send and receive text, images, files, and other multimedia during conversations.
Messenger chatbots make it easy for users to get information, get tasks done, and receive support without leaving their preferred messaging app. For businesses, they offer an engaging way to interact with customers on the channels they're already using.
Tags: Chatbots