Photobooth Deluxe

Jürgen Mayr, the founder and CEO of Photobooth Deluxe, and his customers faced difficulties ordering supplies before implementing a chatbot.

Collecting order information through phone and email and sending it to the drop-shipper was tedious and could take 10-20 minutes each time.

Additionally, orders could only be processed when Mayr was available. Otherwise, the orders would be shipped once he had time to submit them. However, since 95% of his customers were on Facebook, Mayr decided to explore chatbots to streamline the process.

Since placing and taking orders became time and effort-consuming, Jürgen Mayr aimed to enable customers to order supply materials without his physical presence.

That way, Photobooth Deluxe's founder and CEO wanted to simplify and fasten the process for both customers and the business.

With the Messenger bot he built in Chatfuel, Mayr has automated more than $100,000 in revenue, and he has already asked his invoicing provider to consider an API that would automate the final step of the sales process. Photobooth Deluxe has seen a jump in sales because ordering is now so simple.

Customers used to compare prices across several vendors before buying supplies. Now that reordering is quick and effortless, a few extra euros on an item no longer matters: they order anyway, because the quality and convenience of the service count for more than the lowest price.