Subscription
| Channels | Direct messages Click-to-Ads Posts Stories |
| Automations | Chatbots Comments autoreply Story replies Story mentions Keyword actions ChatGPT Re-engage messages Re-engage history |
| Features | Live chat Shared inbox Assigning agents Mobile inbox app Triggering flows from Live chat |
| Contacts | Import and export contacts Contact attributes Audience segmentation |
| Integrations | Google Sheets ChatGPT Stripe Zapier JSON API |
Build automated conversation scenarios with ease. Let your chatbot answer FAQs, generate leads, share discounts and more.
Not sure where to start? Choose from our 30+ templates that cover the most popular chatbot use cases. Create your first bot in a flash.
Bring customers to your chatbot from direct chat messages or Ads that click to WhatsApp.
Easily segment, qualify, and export all the leads your chatbot captures with Chatfuel’s built-in CRM feature.
Support is available via live chat and email. To help you make the most of Chatfuel, we've prepared detailed documentation and great video tutorials.
Our platform provides integrations with all kinds of useful tools like Google Sheets, Calendly, and Zapier. We also offer an API for custom integrations.
A conversation is one written exchange between a user and a bot, or a user and a Live Chat admin. We will close a conversation if after 24 hours a user or a bot does not receive a message. If a user writes to bot again after 24 hours, a new conversation will start. See all information about conversations in use under the Billing tab.
If you are unhappy with Chatfuel for any reason, we provide a 30-day refund for all our paid plans. Find more details in our Terms of Use.
You can find your monthly invoices under the Billing tab in your dashboard. Click on Payments, you'll see the receipt icon next to the amount for each month.
A paid plan provides you with a number of conversations. You pay for your plan monthly on the day you activated your subscription. If you go over your plan's limit we will charge an adjustment fee. This is done at the end of each month. The fee is based on how many new conversations your bot had over your limit. Find out more in the Billing tab.
We accept all major credit cards including Visa, MasterCard, Discover, and American Express.
Yes, you can cancel your paid plan any time. The only exception being customers who we agreed on custom Chatfuel pricing with individual terms.