Subscription

Business

from

$34.49

Conversations/mo

Extra conversations: $0.02/each

Channels	Official WhatsApp API Website chat widget WhatsApp link Click-to-WhatsApp ads
Automations	Chatbots Keyword actions ChatGPT Reengage Reengage history
Features	Live chat Shared inbox Assigning agents Mobile inbox app Triggering flows from Live chat
Contacts	Import and export contacts Custom contact attributes Audience segmentation
Integrations	Google Sheets Zapier Stripe ChatGPT Chatfuel API

Enterprise

from

$300

A tailored plan, priority support, and a dedicated bot builder specialist

Book consultation

Everything in business, plus:

Personal account manager Bot building services (10 free hours) Bulk pricing

Features available on all plans

Create with intuitive Flow builder

Build automated conversation scenarios with ease. Let your chatbot answer FAQs, generate leads, share discounts and more.

Access free, ready-made templates

Not sure where to start? Choose from our 30+ templates that cover the most popular chatbot use cases. Create your first bot in a flash.

Automate communication channels

Bring customers to your chatbot from direct chat messages or Ads that click to WhatsApp.

Manage new leads all in one place

Easily segment, qualify, and export all the leads your chatbot captures with Chatfuel’s built-in CRM feature.

Get support when you need it

Support is available via live chat and email. To help you make the most of Chatfuel, we've prepared detailed documentation and great video tutorials.

Expand using integrations

Our platform provides integrations with all kinds of useful tools like Google Sheets, Calendly, and Zapier. We also offer an API for custom integrations.

Bot building on demand

We can create a custom chatbot for your specific use case. Use the table below for rough estimates, the final price will depend on the size and scale of your chatbot.

Use cases

Lead generationfrom $200

Lead qualificationfrom $200

Customer supportfrom $150

Answering FAQsfrom $150

Gathering feedbackfrom $100

Re-engagementfrom $100

Salesfrom $500

Payment processingfrom $200

Appointment schedulingfrom $150

Integrations

Google Sheetsfrom $100

Hubspotfrom $100

Shopifyfrom $150

Zapierfrom $100

CRMfrom $100

APIfrom $100

Custom integrationfrom $100

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FAQs

How do you count conversations?

A conversation is one written exchange between a user and a bot, or a user and a Live Chat admin. We will close a conversation if after 24 hours a user or a bot does not receive a message. If a user writes to bot again after 24 hours, a new conversation will start. See all information about conversations in use under the Billing tab.

What is your refund policy?

If you are unhappy with Chatfuel for any reason, we provide a 30-day refund for all our paid plans. Find more details in our Terms of Use.

Where do I find my invoices?

You can find your monthly invoices under the Billing tab in your dashboard. Click on Payments, you'll see the receipt icon next to the amount for each month.

When do I get billed?

A paid plan provides you with a number of conversations. You pay for your plan monthly on the day you activated your subscription. If you go over your plan's limit we will charge an adjustment fee. This is done at the end of each month. The fee is based on how many new conversations your bot had over your limit. Find out more in the Billing tab.

What forms of payment do you accept?

We accept all major credit cards including Visa, MasterCard, Discover, and American Express.

Can I cancel a paid plan?

Yes, you can cancel your paid plan any time. The only exception being customers who we agreed on custom Chatfuel pricing with individual terms.