Plans and billing
Plans, the free trial, your wallet and credits, payment methods and cancellations.
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Plans, the free trial, your wallet and credits, payment methods and cancellations.
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Chatfuel Plans and Pricing
Every Chatfuel plan is two things at once: a subscription that gives you the platform, and a wallet — a balance in US dollars that covers what you actually use.
How Your Wallet and Credits Work
Your plan carries a wallet: a single balance in US dollars that everything you use draws from.
How Long Is the Free Trial?
Chatfuel's free trial lasts 7 days. During that time you get full, unrestricted access to every feature — the same experience paying customers have.
Pricing FAQ
Answers to the most common questions about Chatfuel pricing: what the plan includes, how the wallet and credits work, trials, invoices and cancellations.
How to Cancel Your Subscription or Trial
You can cancel your Chatfuel subscription or free trial at any time from the Billing section of your account.
Do I Have to Pay Only by Card?
No. Chatfuel accepts several payment methods for your subscription:
Can I Get a Plan for Just One Feature?
No — Chatfuel does not sell individual features like flow automation, AI replies, or appointment booking separately.
Chatfuel Affiliate Program
The Chatfuel Affiliate Program lets you earn recurring revenue by referring new customers.
What Happens to My Data If I Pause Payment and Come Back Later?
If you stop paying now and decide to resume later — a month, three months, or further down the line — here's what to expect with your data and AI agent…
How to Remove an Old or Expired Card
If you have an old or expired payment card on file, you can remove it directly from your billing settings.
I Postponed My Payment — What Should I Do?
If you see that your payment has been postponed or delayed by a few days, there's nothing to worry about.
I Was Just Researching and Can't Afford It Right Now
That's completely fine — there's no pressure to start right away.
Plan Usage Notifications
Yes — Chatfuel tells you when your wallet is running low, so you're never caught off guard.
What Happens to Billing After You Cancel
Once you cancel your subscription, we will not charge you anything.
What to Do When You Hit Your Limit
If your wallet has reached zero, processing stops: your automations stop replying, messages stop going out, and the AI Co-Worker stops answering too, because…
Where to Enter a Promo Code
You can apply a promo code when choosing your plan. The promo code field appears on the Stripe payment window — the same screen where you enter your card…
Why Do I See a Paywall?
You're seeing the paywall because your account is ready for a free trial — you just need to enter your card details to activate it.