Account and team

Teammates and roles, passwords, multiple companies, the mobile app and deleting your account.

Articles in this section

How to Add Teammates to Your Account

Invite team members to your Chatfuel account by generating an invite link and choosing their role.

How to Change Your Password

Chatfuel does not store passwords. Your account is linked to a third-party platform — Facebook, Google, Apple, or Instagram — and you sign in through that…

How to Delete Your Account

To delete your Chatfuel account, please contact our support team — they'll process the request for you.

How to Install the Chatfuel Mobile App

Yes — Chatfuel is available as a mobile app for both iOS and Android.

How to Manage Multiple Companies

If you're an agency or freelancer working with several clients, Chatfuel lets you create and switch between multiple companies from a single account.

What Can a Teammate with the Agent Role Do?

The Agent role is designed for sales reps and support agents who work directly with customers.

Why the Mobile App Doesn't Show My Account

If you installed the Chatfuel mobile app, logged in, and it looks like you're starting from scratch — your existing account data is missing, no conversations…