Chatfuel

Can You Send a Template for Me?

No — the AI Co-Worker can't send templates on your behalf. But you can easily do it yourself right from the live chat.

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Short answer

No — the AI Co-Worker can't send templates on your behalf. But you can easily do it yourself right from the live chat.

How to send a template yourself

  1. Go to Chats and open the conversation with the contact you want to message.
  2. Below the message input field, click Choose template.
  3. Select the approved template you want to send.
  4. Fill in any variables if the template requires them.
  5. Click Send.

That's it — the template will be delivered to the contact. Once they reply, a new 24-hour messaging window will open.

Good to know

  • You can only send templates that have been approved by Meta. If yours isn't showing up, check its status in WhatsApp Manager.
  • For reaching multiple contacts at once, use Re-engage messages instead.

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