How to Connect Payments Inside Chatfuel

Does Chatfuel support direct payment methods?

No. Chatfuel does not offer built-in payment gateway integrations. You cannot connect Stripe, PayPal, or any other payment processor directly to the platform.

How to verify payments using receipt images

Even without a direct integration, your chatbot can still handle payment verification through receipt analysis. Here is how it works:

1. Your Fuely AI asks the customer to make a payment using your preferred method (bank transfer, mobile payment, etc.).
2. The customer sends a photo or screenshot of the payment receipt inside the chat.
3. The AI analyzes the receipt image to confirm the payment was made.
4. Once verified, the conversation moves forward — for example, confirming an order or booking.

Set it up in the Knowledge Base

1. Add your accepted payment methods, bank details, and payment instructions to your Knowledge Base so the AI can share them with customers.
2. Describe the payment verification flow in Additional instructions on your automation (use Main bot to apply it everywhere): tell the AI what payment method customers should use, what a valid receipt looks like, and what to do after verification succeeds or fails.

Or ask the AI Co-Worker

Tell the AI Co-Worker what you want in chat:

"Set up my AI to send my payment details and verify the receipts customers send."

It updates your payment instructions and how-to-pay info for you and confirms what it set.

Note: The AI shares your payment info with customers and checks the receipts they send — it can't process charges.

Tips

• The AI can process both photos taken of physical receipts and screenshots of digital payment confirmations.
• If the receipt is unclear or cannot be verified, the AI can ask the customer to resend or escalate the conversation to your team.