What Is the Kanban Board?
Yes — the Leads section in Chatfuel is your Kanban board. It's a visual drag-and-drop pipeline where every customer conversation becomes a lead card that…
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Is there a Kanban board in Chatfuel?
Yes — the Leads section in Chatfuel is your Kanban board. It's a visual drag-and-drop pipeline where every customer conversation becomes a lead card that moves through stages.
If you're looking for a Kanban board, CRM, or sales pipeline — it's all in Leads.
Where to find it
Click the Leads tab in your Chatfuel sidebar. You'll see a board with columns for each stage.
How it works
The board has 5 fixed columns (stages):
- Captured — every new chat starts here
- Sorting — Fuely AI qualifies leads automatically
- Qualified — good prospects ready for your team
- Selling — deals you're actively working
- Closed — finished deals (won or lost)
Drag and drop lead cards between columns to move them through your pipeline. The stages are currently fixed and cannot be customized.
Filtering your board
Use the built-in filters to focus on specific leads:
- All — see everything
- Assigned to me — your leads only
- Unassigned — leads available for pickup
- Assigned to... — leads belonging to a specific teammate