How to Attach Photos to Services or Products

You can add up to 10 photos to any item in your Catalog. When a customer asks about a product or service, the AI will automatically send these photos along with the item details.

Set it up in Catalog

1. Go to Knowledge Base → Catalog.
2. Click Add item to create a new service or product, or click an existing item to edit it.
3. In the item editor, click the photo upload area and select up to 10 images.
4. Save the item.

That's it — the photos are now attached to your catalog item.

Or ask the AI Co-Worker

Send the images to the AI Co-Worker in chat and tell it what you want:

"Attach these photos to the Balayage service."

It attaches the photos to your catalog items and confirms what it set.

How it works for customers

When a customer asks about a product or service that has photos, the AI will include those images in its reply. This helps customers see exactly what you offer without leaving the chat.

Tips

• Use clear, high-quality images that show your product or service well.
• Add multiple angles or variations if relevant (e.g., different colors, before/after results).
• Keep file sizes reasonable so images load quickly for customers.
• You can update photos at any time by editing the item in your Catalog.