Where Is My Data Stored?
Chatfuel hosts its platform on enterprise-grade cloud infrastructure in the United States.
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Overview
Chatfuel hosts its platform on enterprise-grade cloud infrastructure in the United States. All cross-border data transfers are protected by internationally recognized legal frameworks.
Data Centers
| Provider | Location | Certifications |
|---|---|---|
| Google Cloud Platform | US Oregon | ISO 27001, SOC 2 Type II, HIPAA-eligible |
| Microsoft Azure | US Virginia | ISO 27001, SOC 2 Type II, HIPAA-compliant |
Both data centers provide:
- Physical security with restricted access
- Redundant power and networking
- DDoS protection
- Encryption at rest and in transit
Cross-Border Data Transfers
All international data transfers comply with Standard Contractual Clauses (SCCs) approved by the European Union and recognized throughout Latin America. These clauses ensure an "adequate level of protection" for personal data regardless of where you're located.
Our transfers are supported by:
- Standard Contractual Clauses (EU-approved)
- GDPR-level technical and organizational measures
- Comprehensive Data Processing Agreements with all clients
- Infrastructure hosted in jurisdictions recognized as providing adequate protection
This framework satisfies transfer requirements under Brazilian LGPD, Argentine Ley 25.326, Colombian Ley 1581, Mexican LFPDPPP, and other applicable regulations.
Regional Data Residency
Regional data residency configurations are available upon request for enterprise clients with specific localization requirements. Contact [email protected] to discuss options.
Network Security
Your data is protected in transit by:
- Cloudflare DNS with DDoS protection
- Google Cloud Platform firewalls with strict rule sets
- Network segmentation separating production, staging, and development environments