Chatfuel Security Controls Overview This article provides a comprehensive view of all security controls implemented at Chatfuel.
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This article provides a comprehensive view of all security controls implemented at Chatfuel. Use it as a reference when evaluating our platform for your security and compliance needs.
Control Status Security Management Process Implemented Assigned Security Responsibility Implemented Workforce Security & Authorization Implemented Information Access Management Implemented Security Awareness Training Implemented Security Incident Procedures Implemented Contingency Planning Implemented Business Associate Agreements (BAA) Available upon request Written Policies and Procedures Implemented (EN and ES) Documentation Retention 6-year retention
Control Status Encryption Data encryption in transit (TLS 1.2+) Implemented Data encryption at rest (AES-256) Implemented Access Control Unique User Identification Implemented Role-Based Access Control (RBAC) Implemented Multi-Factor Authentication (MFA) Implemented for admin access Emergency Access (Break-glass) Implemented with audit trail SSH Key-Based Production Access Implemented Bastion Host Architecture Implemented Monitoring Continuous Activity Monitoring Implemented Comprehensive Audit Logging Implemented Failed Login Monitoring Implemented 24/7 Security Event Monitoring Implemented
Control Status Firewall Protection (GCP + Azure) Implemented Intrusion Detection System (IDS) Implemented DDoS Protection (Cloudflare) Implemented Network Segmentation Implemented Vulnerability Scanning Implemented Penetration Testing Implemented
Control Status Secure Development Lifecycle Implemented Input Validation and Sanitization Implemented OWASP Top 10 Protection Implemented API Security (auth, rate limiting) Implemented Dependency Management and Patching Implemented Security-Focused Code Review Implemented
Control Status Data Classification Implemented Data Minimization Implemented Secure Data Deletion Implemented Daily Encrypted Backups Implemented Live Data Replication Implemented
Framework Status GDPR Fully Compliant HIPAA-Aligned Safeguards implemented Brazil LGPD Compliant Mexico LFPDPPP (2025) Compliant Colombia Ley 1581 Compliant Chile Ley 19.628 Compliant Argentina Ley 25.326 Compliant Peru Ley 29733 Compliant
For detailed security documentation, compliance certificates, or to schedule a security review, contact: [email protected]
