TemplateseCommerceFeedback management

Feedback management

Last updated on September 1, 2022
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Let your chatbot respond to comments under all your posts under specific posts only. It automatically recognizes positive and negative reviews and sends a relative response in DMs, comments, or both. You can hand over a conversation to solve complicated issues when needed. Your bot sends a follow-up message later to ask customers if they got their problem solved and lets them request additional support if necessary.

  • Feedback management
  • Customer support
  • Collecting data
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