For businesses that want to automate customer support and increase sales on Facebook, Instagram, or Website. All platform features are available. Get personalized onboarding and:
- technical support
- help docs and
- pre-made templates
for 20+ cases
- ability to request new
features you need
You pay only for the number of conversations you automate per monthper month
Conversation — one written exchange between a user and your bot.
For example, if you automate 489 conversations during this month, you pay $11.99
Choose the number of followers on your Facebook or Instagram page,
and we’ll show you how much to pay monthly
Join 7M+ businesses boosting sales and support with Chatfuel
They’re from different niches, and all succeed
|Goal:||increase sales, reduce cost per lead|
|Results:||10% average order value (AOV) increase|
50% cost per conversion reduction
“We believe that when we bring the top-level digital marketing strategy (Facebook ads + Chatfuel bots) to all the traditional SMEs and startups, we can help make their dream come true. And this is our dream.”
— Fash Chang, GoSky AI
Frequently Asked Questions
How do you count conversations?
A conversation is one written exchange between a user and a bot, or a user and a Live Chat admin. We will close a conversation if after 24 hours a user or a bot does not receive a message. If a user writes to bot again after 24 hours, a new conversation will start. See all information about conversations in use under the Billing info tab.
What is your refund policy?
Where do I find my invoices?
You can find your monthly invoices under the Billing info tab in your dashboard. Click on Payments, you'll see the receipt icon next to the amount for each month.
When do I get billed?
A paid plan provides you with a number of conversations. You pay for your plan monthly on the day you activated your subscription. If you go over your plan's limit we will charge a fee for extra conversations. This is done at the end of each month. This fee is based on how many new conversations your bot had over your limit. Find out more in the Billing info tab.
What forms of payment do you accept?
We accept all major credit cards including Visa, MasterCard, Discover, and American Express.
Can I cancel a paid plan?
Yes, you can cancel your paid plan any time. The only exception being customers who we agreed on custom Chatfuel pricing with individual terms.