---
title: "How to Create a Broadcast List"
description: "A broadcast list lets you send a message to multiple contacts at once, even if their 24-hour messaging window has expired."
canonical_url: https://chatfuel.com/docs/whatsapp/how-to-create-a-broadcast-list
markdown_url: https://chatfuel.com/docs/whatsapp/how-to-create-a-broadcast-list.md
last_updated: 2026-08-12
lang: en
site: https://chatfuel.com/docs
llms_txt: https://chatfuel.com/llms.txt
---

# How to Create a Broadcast List

A broadcast list lets you send a message to multiple contacts at once, even if their 24-hour messaging window has expired.

## Overview [#overview]

A broadcast list lets you send a message to multiple contacts at once, even if their [24-hour messaging window](https://chatfuel.com/docs/whatsapp/24-hour-messaging-window) has expired. Because these messages are sent outside the conversation window, they use pre-approved WhatsApp templates and require a connected payment method.

## How to Create a Broadcast List [#how-to-create-a-broadcast-list]

1. Open the **Broadcasts** tab in the main menu.
2. Click **Create re-engage**.
3. Choose a **WhatsApp template** — this is the message your contacts will receive. Templates must be [pre-approved by Meta](https://chatfuel.com/docs/whatsapp/how-to-create-whatsapp-templates) before they can be used.
4. Connect a **payment method** — broadcast messages are template messages, and Meta charges per message sent. Make sure your payment method is active in your [billing settings](https://chatfuel.com/docs/billing/chatfuel-plans-and-pricing).
5. Choose your **audience** — select which contacts should receive the message. You can target specific segments or your full contact list.
6. Choose **when to send** — schedule the message for a specific date and time, or send it immediately.

## Good to Know [#good-to-know]

* **Broadcast list = re-engage** — in Chatfuel, broadcast lists are created through the Re-engage feature. The steps above walk you through exactly that.
* **Template approval** — WhatsApp templates need to be approved by Meta before you can use them. This can take a few minutes to a few hours.
* **Delivery issues** — if your broadcast messages aren't being delivered, check [Problems with sending messages on WhatsApp](https://chatfuel.com/docs/whatsapp/problems-with-sending-messages-on-whatsapp) for troubleshooting steps.
* **Re-engages vs. follow-ups** — broadcast lists target contacts whose messaging window has closed. If you want to nudge contacts who stopped responding during an active conversation, use [follow-ups](https://chatfuel.com/docs/ai-features/how-to-set-up-follow-ups) instead.