---
title: "How to Check Chatfuel Service Status"
description: "Chatfuel maintains a public status page where you can see real-time service availability, ongoing incidents, and historical uptime data."
canonical_url: https://chatfuel.com/docs/security/how-to-check-service-status
markdown_url: https://chatfuel.com/docs/security/how-to-check-service-status.md
last_updated: 2026-09-09
lang: en
site: https://chatfuel.com/docs
llms_txt: https://chatfuel.com/llms.txt
---

# How to Check Chatfuel Service Status

Chatfuel maintains a public status page where you can see real-time service availability, ongoing incidents, and historical uptime data.

## Overview [#overview]

Chatfuel maintains a public status page where you can see real-time service availability, ongoing incidents, and historical uptime data.

***

## Status Page [#status-page]

Check current service status at: **[status.chatfuel.com](https://status.chatfuel.com)**

The status page shows:

* Current availability of all Chatfuel services (APIs, dashboard, messaging connectors)
* Active incidents with live updates
* Monthly uptime history
* Planned maintenance windows

***

## Uptime Commitment [#uptime-commitment]

Chatfuel targets **99.9% average monthly availability** across all production systems.

***

## How Incidents Work [#how-incidents-work]

### Detection [#detection]

Our monitoring systems run continuous health checks on all services. When an issue is detected, the status page is automatically updated — typically within **5 minutes** of detection.

### Classification [#classification]

| Priority        | Description                                                         |
| --------------- | ------------------------------------------------------------------- |
| **P1 Critical** | Full outage or severe degradation impacting most customers          |
| **P2 Major**    | Partial degradation or regional impact with significant user effect |
| **P3 Minor**    | Limited functionality impact or isolated integration issues         |

### Communication [#communication]

* **Initial post** — published as soon as an incident is confirmed, with current impact and next update timing
* **Regular updates** — posted throughout mitigation
* **Resolution post** — final update with scope, timeline, and follow-ups

### External Platform Issues [#external-platform-issues]

When Meta/Facebook or other external platforms experience disruptions that affect your bots, we post an incident on our status page with updates relayed within \~5 minutes of detection.

***

## Get Notified [#get-notified]

You can subscribe to status updates via email or SMS directly on the status page so you're notified immediately when something happens.

***

## After an Incident [#after-an-incident]

Every incident goes through a post-incident review including root cause analysis and corrective actions to prevent recurrence. Resolution typically happens within several hours, depending on scope and vendor dependencies.