---
title: "Supported Channels"
description: "Chatfuel is an official Meta Business Partner. The platform supports the following messaging channels:"
canonical_url: https://chatfuel.com/docs/getting-started/supported-channels
markdown_url: https://chatfuel.com/docs/getting-started/supported-channels.md
last_updated: 2026-09-08
lang: en
site: https://chatfuel.com/docs
llms_txt: https://chatfuel.com/llms.txt
---

# Supported Channels

Chatfuel is an official Meta Business Partner. The platform supports the following messaging channels:

Chatfuel is an official Meta Business Partner. The platform supports the following messaging channels:

* **Instagram** — [connect your Instagram account](https://chatfuel.com/docs/instagram/connect-your-instagram-account)
* **Facebook** — [connect your Facebook Page](https://chatfuel.com/docs/facebook/how-to-connect-a-facebook-fanpage) for Messenger and comments under your posts
* **WhatsApp** — [connect a new phone number](https://chatfuel.com/docs/whatsapp/how-to-connect-a-new-phone-number) or an existing WhatsApp Business App number
* **TikTok** — [connect your TikTok account](https://chatfuel.com/docs/tiktok/connect-your-tiktok-account)
* **Website** — [add a chat widget to your site](https://chatfuel.com/docs/website/set-up-chat-widget-for-website)

## Can I connect other channels like Telegram, Viber, or Line? [#can-i-connect-other-channels-like-telegram-viber-or-line]

No. Chatfuel works exclusively with the channels listed above. As an official Meta provider, Chatfuel operates within Meta's platform policies, which do not allow connecting third-party messaging channels such as Telegram, Viber, Line, or similar services.

There is no workaround or manual integration path for unsupported channels. If your business relies on a channel that is not listed here, Chatfuel is not the right fit for that specific channel.

## Getting started with a supported channel [#getting-started-with-a-supported-channel]

Once you connect a channel, the next step is to [teach the AI about your business](https://chatfuel.com/docs/ai-features/how-to-set-up-knowledge-base) so it can start handling conversations automatically. For a full walkthrough, see the [definitive AI setup guide](https://chatfuel.com/docs/ai-features/how-to-set-up-ai-the-definitive-guide).