---
title: "How to Make AI Send a Payment Link"
description: "You want the AI to share a payment link so customers can pay or book right inside the chat — without waiting for a team member to send it manually."
canonical_url: https://chatfuel.com/docs/ai-features/how-to-make-ai-send-payment-link
markdown_url: https://chatfuel.com/docs/ai-features/how-to-make-ai-send-payment-link.md
last_updated: 2026-08-12
lang: en
site: https://chatfuel.com/docs
llms_txt: https://chatfuel.com/llms.txt
---

# How to Make AI Send a Payment Link

You want the AI to share a payment link so customers can pay or book right inside the chat — without waiting for a team member to send it manually.

## The problem [#the-problem]

You want the AI to share a payment link so customers can pay or book right inside the chat — without waiting for a team member to send it manually.

## Set it up in Automations [#set-it-up-in-automations]

Payment-link behavior is written as an instruction in the [automation](https://chatfuel.com/docs/ai-features/automations) that handles the conversation. This tells Fuely AI when and how to share your payment link.

1. Go to **Fuely AI** → **Automations**.
2. Open the automation for the channel or source where customers pay (or **Main bot** to apply it everywhere).
3. Open the **Incoming messages** setting and scroll to **Additional instructions**.
4. Add a line like one of the examples below, replacing the URL with your actual payment link.

### Example instructions [#example-instructions]

**Simple — send the link when a customer is ready to pay:**

```
When the customer is ready to book or pay, send this payment link: https://your-payment-link.com
```

**With context — explain what happens next:**

```
When the customer confirms they want to proceed with the service, send the payment link: https://your-payment-link.com
After sending the link, ask the customer to let you know once the payment is complete.
```

**For booking deposits:**

```
After the customer picks a service and preferred time, ask them to pay the deposit using this link: https://your-payment-link.com
Once they confirm payment, connect them with a manager to finalize the booking.
```

## Or ask the AI Co-Worker [#or-ask-the-ai-co-worker]

Tell it what you want in chat:

*"Have the AI send my Stripe link when a customer is ready to pay."*

It applies the change and confirms what it set. Keep in mind the AI only shares the link — it can't process the payment itself.

## Where to get your payment link [#where-to-get-your-payment-link]

Use whatever payment tool your business already works with — Stripe, PayPal, Square, or any other provider that gives you a shareable link. Paste that link directly into the instruction.

If you accept bank transfers or other non-link payment methods instead, you can describe the payment flow in your [knowledge base](https://chatfuel.com/docs/ai-features/how-to-set-up-knowledge-base) and tell the AI to [verify the receipt image](https://chatfuel.com/docs/payments/how-to-connect-payments) after the customer pays.

## Tips [#tips]

* Keep the instruction specific — tell the AI exactly *when* to send the link (after service selection, after confirmation, etc.), not just "send a payment link."
* If you offer multiple services with different prices, add the link to each relevant item's description in your Catalog, or use separate links per service in the instruction.
* If only one channel should send payment links, add the instruction on that channel's automation instead of Main bot.
* Test the full flow in the [Test chat](https://chatfuel.com/docs/ai-features/how-to-test-your-automation) before going live to make sure the link appears at the right moment.